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Casual Community Associate

Job details
Posting date: 01 November 2019
Salary: £8.21 per hour
Hours: Part time
Closing date: 01 December 2019
Location: Sunderland, SR3 3XW
Company: Regus Group Services
Job type: Contract
Job reference: 4763

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Summary

Casual Customer Service Associate

Are you looking for a flexible job that allows you to work on the days and times that suit you? You will support the General Manager with all aspects of office management for our clients. Opportunities to work in different centres across the UK during college holidays for students.

What we offer:

  • Flexible hours from 1 to 40 per week
  • Online training platform
  • Multi-site locations

What are you going to do

LET'S HELP PEOPLE WORK, EVERYWHERE.

We provide places to work for everyone, worldwide.

We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. It's an infrastructure to support every business opportunity.

Our network of workspaces enables businesses to operate anywhere, without the need for set-up costs or capital investment. It provides our customers with immediate cost benefits and the opportunity to fully outsource their office portfolio.

It's a network designed to enhance productivity and connect 2.5 million like-minded professionals: an instant global community, and a place to belong.

Help people work, everywhere

Over the past three decades, we've led a workspace revolution and created a global community for more than 2.5 million people in over 110 countries.

Now we need effective Customer Service Associates to help us nurture and support our customers at a centre level.

Make an impact

As a Customer Service Associate, you'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.

You'll be a daily point of contact in one of our business centres and an integral part of delivering the best customer experience.

An exciting challenge

Whether they're staying for an hour or many years, our customers all come with different needs. A business centre moves fast and, if you're driven, enthusiastic and proactive, there's always a new challenge to focus your energy on.

You'll use our proven ways of working, but add your own talents to make the difficult look easy and find new ways to delight customers.

Your opportunity to grow

As we continue to grow, you'll be supported to grow your own skills and expertise.

Our structured training and development programme is designed to nurture your ambition, with opportunities to take increased responsibility over centre operations and revenue.

What's involved?

As a Customer Service Associate, you'll build effective relationships with new and existing customers, working as part of a team to give our community everything they need.

Creating exceptional experiences: Giving your existing customers the best possible experience in every interaction.

Showcasing flexibility: Bringing new customers to the revolution by sharing the benefits of flexible working.

Caring for your centre: Making sure your centre is always the professional, inspiring work environment your community expects.

The traits of a Customer Service Associate

Effortlessly enthusiastic: You'll bring a positive, inspiring attitude to everything you do for your customers.

Resilient: You'll combine an appetite for a challenge with the ability to adapt to fast-changing situations.

Approachable and influential: You'll build strong relationships with every customer, so you can better deliver on their needs.

Proudly diligent: You'll have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution.

Self-motivated: You'll take ownership and act decisively to solve problems, make your time count, and deliver incredible results.

You will need to be presentable and enthusiastic.

This advert is for casual employment. If you are looking for a permanent role, please check out our career page.

What we ask:

  • At least finished high school
  • IT Literate
  • Must have a good level of numeracy and literacy
  • English language – must be fluent spoken and written

Salary indication

£8.21 per hour

To apply

https://careers.regus.com

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