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Sales & Technical Support Assistant

Job details
Posting date: 24 August 2019
Hours: Part time
Closing date: 23 September 2019
Location: Highgate, North London
Company: PC HUB London Limited
Job type: Permanent
Job reference: pchub001

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Summary

A dynamic individual with core skill set in physical repair of Mobile Phones and Computers and understanding of all things technological with superior customer services skills to run the facility Part Time.
You will be working under the strict management and direction of the stake holder showing a proactive approach to all that you do.
To have a robust and thorough personality in developing sales leads and sales generation.
An individual who is has an appreciation of computer science or associated subjects.
Naturally you must have the ability to learn quickly and troubleshoot effectively being able to multitask with at the same time building a working relationship both with the dynamics of the business and the client base again building a sustainable rapport.
Futher Skills in telephone communication and good command of english language is presumed understanding that clients confidentiality and data is sensitive therefore high levels of integrity, diplomacy and tact to be exercised at all time and essentially being a team player.

For this IT Support role you will need good understand of computer support, this would include troubleshooting skills for the following technologies:



• Windows 7, 8, 10



• Mac OSX



• Windows Server products, /2008/2012/2016



• Email solutions – Office 365, Google Apps, IMAP, POP



• Computer security



• Hardware (comptia A+)



• Networking knowledge LAN/WAN Networking, TCP/IP, DNS, DHCP, Wi-Fi, VOIP

Desirable



Web design skills eg WordPress/HTML, Awareness of the importance of social media to the company, Business meeting and networking skills, Mobile/smart phone troubleshooting – iPhone (iOS), Android, Full Driving Licence



How to apply



If you have the desired skills and experience and would like to be considered for this IT Support Technician role then we would like to hear from you.



You must be eligible to work in the UK.
Verifiable references (Professional / Financial)
DBS Certification



Suitable skills / experience: IT Support, IT Support Technician, Support Engineer, IT, Windows Server, First Line, IT Technician, Third Line Support, Second Line Support, Service Desk


N.B : The Position is as self employed being responsible for your own tax and national insurance contributions.
Following a 3 Months Probationary period an employed role would be considered.

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