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Team Supervisor

Job details
Posting date: 21 July 2019
Salary: £10.60 per hour
Hours: Full time
Closing date: 20 August 2019
Location: Croydon, London
Company: Independence Homes
Job type: Permanent
Job reference:

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Some of our benefits:
Pension Scheme
Tax Free Refer a Friend Bonus
Long Service Award Vouchers
Annual Leave Entitlement that increase with years of service
Childcare Vouchers
Vouchers for Employee of the month (£250) and Employee of the Year (£2000)
House points scheme in which points mean prizes for example extra annual leave.

Job summary
The team supervisor is responsible for ensuring the day-to-day smooth running of the service including staff management and record keeping. The team supervisor is to lead the shift ensuring service users receive the highest standards of care and support whilst adhering to Independence Homes' policies and procedures and ensuring requirements of the Care Quality Commission are met. Ensuring service users are treated with respect, dignity and in a way that enables and promotes their independence as individuals.

Principle duties and responsibilities

Effectively lead the shift by ensuring appropriate staffing levels are maintained at all times.

Shift/people management

Addressing staff issues such as timekeeping and attendance in a timely manner;

Conducting regular supervisions for staff team;

Ensure that each service user has a key worker and that all aspects of the key worker role is implemented;

ensure that all service users have up-to-date risk assessments and person centred plans in place and review and update as required with the service manager;

Monitoring performance levels of staff team and identifying areas for improvement on an individual basis;

Mentoring staff team to continuously develop their skills;

Ensure service users receive support within the framework of the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS);

Ensure petty cash is managed within company guidelines;

Ensure medication is administered in accordance with procedures;

Deliver on-the-job training and guidance;

Oversee the preparation of medical/neurology appointments and letters.

Cover all aspects of the support worker role as and when required to work on the floors in order to meet the needs of the service.

Act as a representative of Independence Homes at all times when liaising with external stakeholders including medical professionals, care managers, families, advocates, therapists, prospective service users etc.

Support referrals activities by attending service user assessments and host service visits.

Attend and prepare service users reviews.

Observe and operate at all times in accordance with the Company’s policies and procedures.

To be part of the on call team.

Responsible for attending and completing all mandatory training.

To undertake any other duties appropriate and as reasonably required to meet the changing needs of the service and ensuring that service user needs and business objectives are met.

Person Specification

Minimum 1 year’s experience in the health and social care sector.

Level 3 NVQ or QCF Diploma in Health & Social Care or be willing to work towards.

Sound working knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS).

Excellent interpersonal skills.

Ability to work as part of a team and as an individual.

Self-confidence and the ability to manage challenging situations.

IT literate.

Ability to address and respond to employee issues in a fair and consistent manner.

Strong organisational, time management and planning skills.

Flexible, professional and positive approach to multi-site working.

Proven reliability in terms of full attendance and timekeeping.

Driving License would be preferable.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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