Information Rights Officer
| Posting date: | 08 June 2026 |
|---|---|
| Salary: | £34,186.00 to £37,389.00 per year |
| Additional salary information: | £34186.00 - £37389.00 a year |
| Hours: | Full time |
| Closing date: | 24 June 2026 |
| Location: | London, E1 8DE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9363-26-0590 |
Summary
Be a point of contact across the Trust when individuals or their representatives seek access to their personal information Provide basic advice and assistance to requesters or their representatives seeking access to their personal information Liaise and correspond with data subjects and their representatives, ensuring they are kept up to date at all times and that their requests are satisfied within relevant timescales. This may include contact in a hostile environment when data subjects are distressed, unwell or have made a complaint Acknowledge requests, liaising with the requester where necessary to ensure the correct documentation has been received including consent, identification and authority Interrogate clinical and other systems to identify requested information Liaise with other teams including the electronic clinical systems help desk, complaints, incidents and legal affairs teams as necessary to ensure all requested information is available Liaise with archiving and off site storage providers to obtain inactive records required as part of a disclosure, ensuring that scan on demand copies are scrutinised and added to the service users electronic clinical record to relevant technical standards Undertake redaction of third party and other information, working closely with the responsible clinician to ensure each disclosure is individually appropriate Provide basic advice to locality teams on the principles of disclosure for access to records requests to facilitate timely and appropriate responses to requests Ensure that archived records are obtained in an electronic format in an appropriate and timely way, using good organisation skills to minimise any budgetary impact. This is likely to include liaison with locality leads, local administrative staff and archiving providers When requested undertake basic FOI duties including logging and acknowledging requests, uploading anonymised responses to the website etc Support the team when required to undertake routine compilation of responses which may require extracting information from databases and spreadsheets Process requests which may have tight and differing deadlines from data subjects, police, solicitors, the courts and any other statutory organisations On allocation of an access to records request, be responsible for the end to end process associated with processing the request from initial scrutiny and verification of documentation to the final disclosure Maintain an up to date basic knowledge of data protection legislation permitting access to personal information and their related statutory changes and initiatives Scrutinise received scan on demand records for pagination, formatting and identity prior to uploading to the relevant electronic clinical record to relevant technical standards Confirm with the archiving provider once a scanned record has been accepted to ensure archiving catalogues are amended as appropriate and destruction certificates obtained Liaise with relevant clinical teams when another individuals information is identified within a scanned record to ensure it is subsequently filed with the correct records Participate in annual audits with archiving providers to ensure the requirements of the Data Security & Protection Toolkit are met Help coordinate the annual and ongoing review, retain or delete process for records that have reached the end of their retention period, ensuring that processes are followed, reports taken to the relevant internal committees and destruction certificates obtained