Management Assistant
| Posting date: | 08 June 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 08 July 2026 |
| Location: | Kettering, NN15 5PU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0816-26-0002 |
Summary
GP Practice Administrator Role Purpose To provide comprehensive administrative and operational support to the practice, ensuring the smooth day-to-day running of services and supporting the delivery of high-quality patient care. The postholder will oversee the daily management of Anima triage, coordinate staffing cover and rotas, support compliance and governance activities, and contribute to effective communication across the practice team. Depending on experience, the role may include line management responsibilities. Key Responsibilities Operational Support Oversee the daily management of the Anima triage system, ensuring timely processing of patient requests and appropriate staffing cover. Coordinate and maintain staff rotas to ensure adequate operational cover. Provide administrative support to the Practice Manager and wider management team. Order and maintain office supplies and equipment as required. Provide reception and administrative cover during periods of absence or increased demand. Communication and Administration Prepare correspondence, reports, presentations, and other practice documentation. Manage incoming and outgoing communications, including emails, letters, and telephone enquiries. Produce and distribute internal communications, including staff newsletters and updates. Maintain the practice website and social media platforms, ensuring information is accurate and up to date. Maintain confidential records in accordance with GDPR, NHS guidance, and practice policies. Meetings and Governance Organise meetings, prepare agendas, take minutes, and distribute documentation. Maintain action logs and follow up on outstanding actions. Support the review, update, and implementation of practice policies and procedures. Collate and submit Key Performance Indicator (KPI) data and other performance information as required. Workforce and Training Coordinate and support the induction programme for all new staff. Arrange mandatory and role-specific training for practice staff. Monitor and report on compliance with mandatory training requirements. Support the delivery of monthly staff training sessions. Provide line management support where appropriate and delegated by the Practice Manager. Compliance and Health & Safety Undertake monthly compliance audits and checks in line with practice requirements. Support the practice's governance, quality improvement, and regulatory compliance activities. Assist in ensuring compliance with health and safety legislation and practice procedures. Support preparations for inspections, audits, and accreditation processes.