Area Manager
| Posting date: | 05 June 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 July 2026 |
| Location: | Wakefield, West Yorkshire |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 155702 |
Summary
Area Manager
Contract: Education
Location: Wakefield, WF7 7DT
Hours of work: 37.5
Contract Type: Permanent
We are seeking an experienced Area Manager to lead and support multiple education catering sites within ISS FS Education, delivering high-quality, safe and compliant food services across primary, secondary, SEN schools, colleges and universities.
The role is central to ensuring excellent standards in food quality, health and safety, customer satisfaction and financial performance.
Job Description
We are looking for a people‑focused leader who will work closely with school stakeholders and internal teams.
You will drive continuous improvement and uphold Food for Life Catering Mark standards.
You will positively implement change while supporting teams delivering around 90,000 meals every day across accredited UK sites.
Key Responsibilities
Ensure full compliance with Health & Safety, food safety, audits, risk assessments and Special Diet policies
Maintain high standards of food quality, service, presentation and menu compliance
Build strong relationships with schools and stakeholders through regular site visits and engagement
Ensure safeguarding requirements and training are understood and followed at all sites
Lead, recruit, train and develop teams in line with ISS people and HR policies
Deliver financial targets including meal uptake, labour, stock control and budgets
Monitor customer satisfaction and implement initiatives to drive engagement and uptake
Lead and embed change, sharing best practice and supporting continuous improvement
Professional and Personal Competencies/Qualifications
Experience managing catering or service sites, ideally within an education or regulated environment
Strong knowledge of Health & Safety, food safety, audits, risk assessments and special diet compliance
Demonstrated ability to maintain high food quality, service standards and menu compliance
Confident people manager with experience of recruitment, training, performance management and payroll oversight
Strong financial awareness, with experience managing budgets, labour, stock control and meal uptake targets
Excellent communication and stakeholder management skills, with the ability to build effective client relationships
Understanding of safeguarding requirements and the importance of compliance within school environments
Ability to lead and embed change, promoting continuous improvement and best practice
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Education
Location: Wakefield, WF7 7DT
Hours of work: 37.5
Contract Type: Permanent
We are seeking an experienced Area Manager to lead and support multiple education catering sites within ISS FS Education, delivering high-quality, safe and compliant food services across primary, secondary, SEN schools, colleges and universities.
The role is central to ensuring excellent standards in food quality, health and safety, customer satisfaction and financial performance.
Job Description
We are looking for a people‑focused leader who will work closely with school stakeholders and internal teams.
You will drive continuous improvement and uphold Food for Life Catering Mark standards.
You will positively implement change while supporting teams delivering around 90,000 meals every day across accredited UK sites.
Key Responsibilities
Ensure full compliance with Health & Safety, food safety, audits, risk assessments and Special Diet policies
Maintain high standards of food quality, service, presentation and menu compliance
Build strong relationships with schools and stakeholders through regular site visits and engagement
Ensure safeguarding requirements and training are understood and followed at all sites
Lead, recruit, train and develop teams in line with ISS people and HR policies
Deliver financial targets including meal uptake, labour, stock control and budgets
Monitor customer satisfaction and implement initiatives to drive engagement and uptake
Lead and embed change, sharing best practice and supporting continuous improvement
Professional and Personal Competencies/Qualifications
Experience managing catering or service sites, ideally within an education or regulated environment
Strong knowledge of Health & Safety, food safety, audits, risk assessments and special diet compliance
Demonstrated ability to maintain high food quality, service standards and menu compliance
Confident people manager with experience of recruitment, training, performance management and payroll oversight
Strong financial awareness, with experience managing budgets, labour, stock control and meal uptake targets
Excellent communication and stakeholder management skills, with the ability to build effective client relationships
Understanding of safeguarding requirements and the importance of compliance within school environments
Ability to lead and embed change, promoting continuous improvement and best practice
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.