Diabetes and You Clinical Programme Coordinator
| Posting date: | 05 June 2026 |
|---|---|
| Salary: | £25.21 per hour |
| Additional salary information: | £25.21 an hour |
| Hours: | Full time |
| Closing date: | 18 June 2026 |
| Location: | Truro, TR1 3LP |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | E0306-26-0023 |
Summary
Key Duties and Responsibilities The Diabetes and You Clinical Project Lead will support the operational delivery, coordination and ongoing development of the Diabetes and You structured education programme across Cornwall and the Isles of Scilly. The role combines programme coordination, educator support, structured patient education delivery and clinical input to support safe, effective and sustainable programme delivery aligned to NICE structured education standards and QISMET requirements. Programme Coordination & Operational Delivery Support day-to-day operational management of the Diabetes and You programme. Support and coordinate local delivery of Diabetes and You courses across Cornwall and the Isles of Scilly through Primary Care Networks (PCNs), practices and commissioned educators. Support planning and coordination of educator delivery, venues and programme activity. With admin support maintain oversight of programme activity, registrations, attendance and completion data. Support programme reporting, evaluation and quality monitoring requirements. Support development and implementation of innovative and sustainable operational processes to improve programme delivery and accessibility Work collaboratively with the Education Lead and wider Training Hub team to support programme sustainability and continuous improvement. Support communication and engagement activity relating to the programme, including liaison with PCNs, practices and system partners. Identify gaps in delivery capacity and support development of solutions to maintain equitable programme access across Cornwall and the Isles of Scilly. Support exploration and development of new approaches to improve engagement, accessibility and uptake of structured education.Structured Patient Education Delivery Deliver Diabetes and You structured education sessions to patients, carers and families where appropriate. Support and facilitate delivery capacity across PCNs and educator teams, providing direct delivery where required to support service continuity, workforce development or gaps in provision as able. Facilitate group education sessions in an engaging, inclusive and supportive manner. Promote patient self-management, behaviour change and understanding of type 2 diabetes. Deliver both face-to-face and virtual education sessions as required. Ensure delivery remains aligned to agreed curriculum, programme standards and educational principles. Support engagement and re-engagement of participants where required. Maintain sensitivity to emotional, behavioural and educational needs of participants. Educator Support & Workforce Development Support recruitment, onboarding and ongoing support of Diabetes and You educators. Deliver Train the Trainer sessions and educator development activity. Support delivery of educator forums, Communities of Practice and peer support activity. Provide mentorship, guidance and support to educators delivering the programme. Support workforce development aligned to structured education delivery and long-term conditions management. Contribute to ongoing review, innovation and development of educational materials, presentations and programme resources Clinical & Quality Support Provide clinical insight to support safe and evidence-based programme delivery. Support curriculum updates to ensure content reflects current evidence, guidance and best practice. Support quality assurance processes aligned to QISMET and NICE structured education standards. Contribute to audit, evaluation and continuous improvement activity. Escalate risks, issues or governance concerns appropriately. Collaboration & System Working Develop effective working relationships with Primary Care Networks (PCNs), GP practices, educators and wider system partners. Work collaboratively with specialist diabetes teams and relevant stakeholders to support integrated pathways and consistent messaging. Promote equitable access to structured education across Cornwall and the Isles of Scilly, including underserved and rural communities. Support development of flexible delivery models including virtual, community and evening delivery where appropriate. General Actively contribute to the Organisations values and behaviours ensuring that relevant processes are open and transparent and encourage the confidence of staff, patients, partner organisations, the public and other agencies. Promote a positive organisational image. Promote own personal and others health, safety, and security, taking the appropriate action to report risk in accordance with policy. Ensure that equipment and resources are managed effectively to reduce waste and promote cost efficiency. Ensure the safe keeping and maintenance of equipment in accordance with policy, reporting defect or loss. Maintain personal development to meet the changing demands of the job, participate in an annual appraisal and appropriate training activities. Ensure compliance with all Kernow Health CIC statutory and mandatory training requirements, policies and protocols. Take appropriate responsibility to ensure that your objectives are aligned with the core team and organisational objectives. To demonstrate agility through adapting to the needs of the organisation by working flexibly in response to changing organisational requirements and priorities. You will be expected to carry out any other duties that may reasonably be required in line with your main duties, as directed by your line manager.