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18409 - Casework Admin Support

Job details
Posting date: 04 June 2026
Salary: £32,367 to £34,080 per year
Hours: Full time
Closing date: 24 June 2026
Location: CR0 2WF
Remote working: Hybrid - work remotely up to 3 days per week
Company: Ministry of Justice
Job type: Permanent
Job reference: 18409

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Summary

The Public Protection Casework Section (PPCS), within HMPPS, is responsible for the management of the parole process and the recall of offenders to custody. The jobholder’s responsibilities involve providing casework support to casework teams dealing with indeterminate/determinate sentenced prisoners’ cases. Work involves liaison with prisons, Parole Board and other stakeholders as well as dealing with prisoners, solicitors and other interested parties. All of the work requires the ability to meet tight deadlines, organise and prioritise the work and manage the delivery of work to targets. Some of the material handled is of a disturbing and sensitive nature. PLEASE NOTE: Successful candidates will be required to attend the office at 1 Ruskin Square, Croydon, CR0 2WF, full time for the first 3 weeks to complete training. Interviews will take place face to face in our Croydon office.

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