Senior CYPCC Operational Manager - Band 8b

Posting date:	22 May 2026
Salary:	£66,582.00 to £77,368.00 per year
Additional salary information:	£66582.00 - £77368.00 a year
Hours:	Full time
Closing date:	28 May 2026
Location:	Chelmsford, CM1 1QH
Company:	NHS Jobs
Job type:	Permanent
Job reference:	D9708-MSE504

Summary

ROLE PURPOSE / SUMMARY The Greater Essex Integrated Care Board (ICB) will be a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Greater Essex, including Essex, Thurrock and Southend-on-Sea. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the Greater Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation. The AACC service delivers the statutory duties of the ICB to assess and to provide services that meet the identified needs of those found eligible for Continuing Healthcare. The service delivers that duty through the implementation of the National Framework for Continuing Healthcare and NHS Funded Nursing Care and the National Framework for Children and Young Peoples Continuing Care. The Senior CYPCC Operational Manager role will provide professional and operational leadership, advice and expertise within CYPCC to ensure delivery of a high-quality AACC service, working collaboratively with key partners to achieve best outcomes. The postholder will provide advice, support, supervision and line-management to the CYPCC Team, ensuring that they deliver the highest quality and most appropriate services to patients and to drive continuous service improvement. The post holder will provide support and representation for the Head of AACC as required. As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the AACC in delivering on the three fundamental shifts set out in the NHS 10-year plan: From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning. From Hospital to Community: Championing care model redesign that supports community and neighbourhood health. From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement. KEY DUTIES AND RESPONSIBILITIES To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below: Policy and service development Implement policy and / or service developments related to AACC, interpreting requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan Ensure compliance with relevant ICB policies Use research and innovation to inform service improvements or performance management Strategy and analysis Use of complex health data sets, including those relating to performance across activity, finance and quality to inform decision making Analysis of complex qualitative and quantitative data relating to AACC Turning analysis into useful insights that can be used to inform decision making Present highly complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services Planning and organisation Develop project plans to drive delivery of complex projects relating to AACC Manage delivery against agreed project plan, ensuring appropriate governance, risk management, escalations and reporting Develop and oversee annual business plan for AACC Communications and Partnerships Work collaboratively, modelling inclusive, respectful and compassionate leadership Listen effectively to a broad range of perspectives, including staff, patients and the public, to inform decision making Present information and training to large groups Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed Effective engagement with patients and the public as required Work effectively in multi-disciplinary teams to enable the collective ownership and delivery of projects that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care system Share complex and challenging information which may relate to service performance or staffing Manage conflict, find compromise and build consensus where needed to drive progress in delivery Financial and resource management Responsible for management of budget for AACC and ensuring delivery against the agreed budget Supports procurement of relevant services Team management and capability building Develop and lead the CYPCC team including overseeing recruitment, onboarding, development and performance management of team members Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint Work collaboratively with system partners to facilitate transitional arrangements Maintain a focus on quality, safety and affordability during transition Supporting effective Information Asset Management for the team Other Use initiative and work with independency to deliver on requirements of the role Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings Able to use software to develop high quality documents and reports through Microsoft suite (word, power point, excel) Able to use software to manage the operations of AACC (Broadcare, Systm1 etc,) Flexibility and evolving responsibilities As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures. KEY RELATIONSHIPS The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with: ICB senior leadership SIRO, DPO and Information Governance teams Health & Wellbeing Board officers and senior staff Local Authority partners NHS Providers CQC registered providers NHSEI regional partners VCFSE sector, local health entrepreneurs, campaigns groups and social media influencers and local employers Higher Education providers