Support Officer - Environment Support and Performance
| Posting date: | 21 May 2026 |
|---|---|
| Salary: | £29,253 to £32,736 per year |
| Hours: | Full time |
| Closing date: | 04 June 2026 |
| Location: | Thurrock, Essex, RM17 6SL |
| Company: | Thurrock Council |
| Job type: | Permanent |
| Job reference: | 2987_1779366256 |
Summary
Support Officer - Environment Performance & Support Team
Salary: £29,253 - £32,736 per annum
Grade: C
Permanent Contract
37 Hours per Week
We are seeking a committed individual to join us as a Support Officer. This role is an exciting opportunity to support Thurrock Council's Support and Performance Team, sitting in the Place Directorate. The main purpose of the role is to support Thurrock Council's Place service via our Support and Performance Services Department.
Main Responsibilities:
- To provide support in the provision of services associated with Planning, Building Control and Land Charges, including any legislative requirements.
- To process (including scanning, saving and indexing) applications within statutory time limits. (Training will be available).
- Undertake registration and processing (including scanning, saving, indexing and linking to software) all applications within a statutory time limit and in compliance with relevant legislation.
- To process and monitor post and generic mailboxes.
- To respond to requests (by telephone, letter, email and in person) for information in a clear, accurate, polite and prompt fashion.
- To keep up to date knowledge on current projects in order to provide first line advice or information on processes and/or liaise with officers for technical knowledge.
- Help manage the team's filing and record keeping and contribute to the maintenance of records on current applications, using both paper based and computer based systems, including inputting and extracting information via a personal computer.
- To attend meetings and briefings when required and provide the appropriate feedback, including taking minutes and distributing them accordingly.
- Validate applications to ensure they meet national and local requirements.
Key Skills and Experience:
You will need to be willing to work flexibly and able to work on your own initiative. You will need to enjoy working in a team that works to very demanding but achievable timescales. The team delivers a high standard of service to our customers which is essential in the growth and development of Thurrock.
The service operates between 8:00am to 17:00pm Monday to Friday, expected working hours are 9am till 5pm.
DBS Check: A DBS Check is not required for this post.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Advert Closing Dates
Redeployment Only Deadline: 28th May 2026
Internal & External Deadline: 7th June 2026
Interview Date: To Be Confirmed
Please contact Ella Hay via email if you have any questions at
To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)
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