Care Coordinator
| Posting date: | 21 May 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 07 June 2026 |
| Location: | Corsham, SN13 9DN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | M0052-26-0001 |
Summary
Enable Access to personalised care and support a. Take referrals for individuals or proactively identify people who could benefit from support through care coordination. b. Have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs. c. Work towards increasing patients understanding of how to manage and develop health and wellbeing through offering advice and guidance. d. Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them. e. Use tools to measure peoples levels of knowledge, skills and confidence in managing their health and to tailor support to them accordingly. f. Work with the wider PCN, MDTs, and the social prescribing service to look at how carers can support people - this could include the initial identification of carers onto the carer register. g. Support people to develop and implement personalised care and support plans. h. Review and update personalised care and support plans at regular intervals. i. Undertake telephone assessments, home visits and face to face appointments. j. Ensure personalised care and support plans are communicated to the GP and any other professionals involved in the persons care and uploaded to the relevant online care records, with activity recorded using the relevant SNOMED codes. Coordinate and integrate care a. Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations. b. Help people transition seamlessly between secondary and community care services, conducting follow-up appointments, and supporting people to navigate through wider the health and care system, including form filling support where appropriate. c. Refer onwards to social prescribing link workers and health and wellbeing coaches where required. d. Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported. e. Actively participate in multidisciplinary team meetings in the PCN as and when appropriate. f. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns. g. Record what interventions are used to support people, and how people are developing on their health and care journey. h. Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation. i. Work sensitively with people, their families and carers to capture key information, while tracking of the impact of care coordination on their health and wellbeing. j. Encourage people, their families and carers to provide feedback and to share their stories about the impact of care coordination on their lives. k. Record and collate information according to agreed protocols and contribute to evaluation reports required for the monitoring and quality improvement of the service.