Support Worker
| Posting date: | 19 May 2026 |
|---|---|
| Salary: | £25,178 per year, pro rata |
| Hours: | Part time |
| Closing date: | 02 June 2026 |
| Location: | Torfaen, Wales |
| Remote working: | On-site only |
| Company: | British Red Cross |
| Job type: | Contract |
| Job reference: | 12953 |
Summary
Support Worker - Emergency Department
Location: Grange Hospital, Caereon Rd, Torfaen, NP44 8YN
Salary: £25,178.40 per annum, pro rata (£13.45 per hour)
Hours: 22 per week (2 x days per week covering a 7 day rota)
Contract: Fixed term contract until 31st March 2027
Additional Requirement: Applicants must have a UK driving licence (2 years) and willingness to drive a BRC service vehicle
Unfortunately we are currently unable to offer sponsorship for this role
Could you be the calm, caring presence someone needs in their moment of crisis?
Are you ready to make a difference from the moment someone enters the emergency department? As a Support Worker, you’ll be based in a hospital setting, offering practical and emotional support to patients, relatives and staff. You’ll help patients return home safely, reduce the risk of readmission, and support them to live independently. Could you be the person who brings comfort, clarity and kindness when it’s needed most?
What will a day in the life of a Support Worker involve?
Assisting patients with mealtimes, refreshments and comfort items like blankets or pillows.
Providing one-to-one support for patients with dementia, confusion or emotional distress.
Offering bereavement support and signposting patients to further services.
Helping patients return home safely, including transport and follow-ups.
To be a successful Support Worker, what will you need?
Confidence working in a busy hospital environment, especially in the emergency department.
A caring, calm approach with strong communication and emotional resilience.
The ability to assess needs, follow support plans and work independently.
A natural ability to build trust and offer reassurance to people in distress.
Interested? The closing date for applications is 23.59 on Tuesday 2nd June 2026.
In return for your commitment and expertise, you’ll get:
Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Learning & Development: A range of career & learning opportunities.
Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders
Location: Grange Hospital, Caereon Rd, Torfaen, NP44 8YN
Salary: £25,178.40 per annum, pro rata (£13.45 per hour)
Hours: 22 per week (2 x days per week covering a 7 day rota)
Contract: Fixed term contract until 31st March 2027
Additional Requirement: Applicants must have a UK driving licence (2 years) and willingness to drive a BRC service vehicle
Unfortunately we are currently unable to offer sponsorship for this role
Could you be the calm, caring presence someone needs in their moment of crisis?
Are you ready to make a difference from the moment someone enters the emergency department? As a Support Worker, you’ll be based in a hospital setting, offering practical and emotional support to patients, relatives and staff. You’ll help patients return home safely, reduce the risk of readmission, and support them to live independently. Could you be the person who brings comfort, clarity and kindness when it’s needed most?
What will a day in the life of a Support Worker involve?
Assisting patients with mealtimes, refreshments and comfort items like blankets or pillows.
Providing one-to-one support for patients with dementia, confusion or emotional distress.
Offering bereavement support and signposting patients to further services.
Helping patients return home safely, including transport and follow-ups.
To be a successful Support Worker, what will you need?
Confidence working in a busy hospital environment, especially in the emergency department.
A caring, calm approach with strong communication and emotional resilience.
The ability to assess needs, follow support plans and work independently.
A natural ability to build trust and offer reassurance to people in distress.
Interested? The closing date for applications is 23.59 on Tuesday 2nd June 2026.
In return for your commitment and expertise, you’ll get:
Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Learning & Development: A range of career & learning opportunities.
Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.