Occupational Health Administrator
| Posting date: | 18 May 2026 |
|---|---|
| Salary: | £25,272.00 per year |
| Additional salary information: | £25272.00 a year |
| Hours: | Full time |
| Closing date: | 01 June 2026 |
| Location: | Worcester, WR5 1DD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9365-26-0374-S2 |
Summary
To receive clients and customers into the Working Well centre in a friendly and professional manner. Undertake efficient reception duties e.g. answering the phone, receiving people at the door and ensure the smooth running of clinics within the centre, directing individuals to the appropriate clinician and dealing with any queries arising from appointments, including taking payments where required and booking follow up appointments. Maintenance of Occupational Health records with particular reference to Occupational Health database Cority. To deal efficiently and courteously with clients, relatives and colleagues at all times as per Trust standards. Deal with telephone calls and emails courteously and relay messages in an efficient manner. Process key information onto the database Cority/ files for new employees. Actively update any changes on personnel details e.g. surname, addresses, job titles, manager details. Arrange and send out a variety of appointments ensuring the departmental diaries are kept updated e.g. pre employment checks, vaccinations, sickness absence. To undertake other relevant clerical duties as required including: photocopying, receiving, sorting and distribution of mail, basic typing, arranging repairs, stock and equipment ordering and stationery orders. To be aware of and adhere to strict codes of confidentiality, data protection and information governance. Report any incidents of complaints and or risks and refer on to management as appropriate. Contribute to and participate in any initiatives to improve the quality of the service. Contribute to a positive team culture and act in a manner that is in line with Trust values and maintains public reputation. Our Shared Values and Behaviours We are committed to delivering outstanding care and creating a culture where everyone feels respected, valued and supported. We seek individuals who share our purpose of helping people live healthier, more fulfilling lives, and who are motivated by our mission to be the best team we can be. You will be expected to uphold our values by communicating openly, acting with kindness, showing respect for others and taking responsibility for your actions. These values guide how we work together and continually improve the care we provide. Our values are: Being open and honest we all communicate clearly and honestly, asking for help when we need it, and making it easier for the people around us to share ideas and concerns. Ensuring people feel cared for we all take responsibility for actively supporting and nurturing a kind and compassionate environment for ourselves and others. Showing respect for everyone we all act with consideration and fairness, valuing each other as individuals and appreciating our different perspectives.