Operational Lead / Senior Therapist
| Posting date: | 14 May 2026 |
|---|---|
| Salary: | £57,528.00 to £64,750.00 per year |
| Additional salary information: | £57528.00 - £64750.00 a year |
| Hours: | Full time |
| Closing date: | 26 May 2026 |
| Location: | Newcastle-under-Lyme, ST5 1PG |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9232-26-0126 |
Summary
Key Duties/Responsibilities 1. Strategic and Governance Responsibilities Represent the service at commissioning, contract monitoring, and multi-agency partnership meetings, ensuring the services performance priorities and challenges are clearly articulated and addressed. Prepare, analyse, and present performance, outcome, and quality reports, identifying achievements and areas for improvement. Ensure compliance with NICE guidance, safeguarding legislation, and service specifications. Lead and contribute to audit, evaluation, and research activity demonstrating service quality and impact. Embed learning from incidents, feedback, and reviews into service delivery and practice development. Promote the voice of survivors in service design and quality assurance processes. 2. Operational Leadership and Workforce Management Provide visible day-to-day leadership, ensuring delivery of safe, compassionate, and responsive services. Oversee all operational processes including referrals, assessments, crisis support, and onward pathways. Line manage the multidisciplinary team, ensuring regular supervision, appraisal, and development planning. Foster a supportive culture prioritizing staff wellbeing, reflection, and accountability. Coordinate recruitment, induction, and mentoring of new staff, embedding trauma-informed and survivor-centered values. Work collaboratively with HR and senior leadership on workforce planning, capacity management, and skill mix. 3. Clinical Supervision and Professional Support Provide and coordinate high-quality clinical supervision and reflective practice in line with professional standards. Offer expert consultation and oversight of complex cases, supporting multidisciplinary collaboration. Ensure adherence to ethical and professional codes of conduct and organisational clinical governance frameworks. Maintain personal clinical supervision and CPD in accordance with BABCP standards. Support the development of trauma-informed, recovery-focused models of care within the team. 4. Direct Clinical Duties Maintain a small clinical caseload, delivering specialist CBT and trauma-informed interventions to individuals and groups. Conduct comprehensive assessments, develop collaborative formulations, and plan evidence-based interventions. Evaluate treatment outcomes using service-specific measures and adjust plans as required. Undertake risk assessment and contribute to multi-agency risk management processes. Liaise effectively with colleagues across health, social care, and voluntary sectors to ensure continuity of care. Maintain accurate clinical records in accordance with professional and organisational policies. Remain current with national and local policy developments relating to trauma, sexual assault, and mental health. 5. Service Development and Quality Improvement Lead on implementation of trauma-informed and recovery-focused models of care. Support training and development initiatives for staff and external partners. Participate in service development, audit, and research projects contributing to continuous improvement. Identify and implement innovations that enhance accessibility, quality, and survivor experience. Promote co-production with service users in shaping and evaluating services. 6. General Duties Maintain active engagement in CPD and supervision in line with organisational and professional requirements. Adhere to all confidentiality, data protection, and information governance policies. Observe Health and Safety requirements and promote a safe working environment. Uphold the Trusts values and commitment to equality, diversity, and inclusion. Undertake any other duties commensurate with the role as required by the Service Manager or Clinical Lead. COMMUNICATIONS AND WORKING RELATIONSHIPS Clinical Lead and Service Manager Partner agencies including police, safeguarding boards, health and voluntary sectors Commissioners and contract monitoring representatives Survivors, peer networks, and lived experience partners Internal psychological therapies, safeguarding, and governance teams GOVERNANCE AND ACCOUNTABILITY Responsible for ensuring service delivery meets quality, safety, and performance standards. Accountable for reporting on activity, outcomes, incidents, and safeguarding. Participate in local governance meetings and contribute to the wider Trust governance framework. Promote evidence-based practice and contribute to policy and service development.