Administrative Officer
| Posting date: | 12 May 2026 |
|---|---|
| Salary: | £13.86 per hour |
| Hours: | Full time |
| Closing date: | 11 June 2026 |
| Location: | Newcastle upon Tyne, Tyne and Wear, NE1 8QF |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Brook Street |
| Job type: | Temporary |
| Job reference: | BBBH438645_1778596462 |
Summary
Join Our Client's Operational Delivery Team as an Administrative Officer - Newcastle or Exeter
Are you organised, customer-focused, and eager to develop your skills in a busy public service environment? Our client, a reputable organisation committed to delivering essential services to the public, is hiring for a friendly and dedicated Administrative Officer to join their Personal Insolvency Team. This is a fantastic opportunity to gain valuable experience in administrative support and customer service within a dynamic team.
What you'll be doing:
* Supporting the processing of applications for debt relief and claims from the public
* Responding to a wide range of customer enquiries via phone and email
* Inputting and updating information accurately on office databases and case management systems
* Collaborating with colleagues to ensure smooth operational delivery
* Providing excellent customer service to members of the public and debt advice organisations
What you'll bring:
* Strong organisational skills with the ability to prioritise tasks effectively
* Excellent written and verbal communication skills, with clarity and accuracy
* Ability to work well as part of a team, demonstrating flexibility and support for colleagues
* Proficiency in MS Office applications, including Outlook, Word, and Excel
* A proactive attitude and a commitment to delivering high-quality service
Additional details:
* Location: Newcastle or Exeter
* Salary: £13.86 per hour from day one
* Working hours: Three 7.30-hour days and one 7-hour day per week, with some flexibility
* Attendance: Approximately 60% office presence (3 days), with full-time office attendance required for the first two weeks
* Contract: Ongoing
If you're looking to develop your skills in a supportive environment and make a real difference, we'd love to hear from you! Apply now to join a dedicated team delivering vital services to the community.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.