Sous Chef
| Posting date: | 11 May 2026 |
|---|---|
| Salary: | £19.43 per hour |
| Hours: | Full time |
| Closing date: | 10 June 2026 |
| Location: | E14 5HP |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 155238 |
Summary
Sous Chef
Location: London, E14 5HP
Hours of work: 40
Working Pattern: Monday to Friday
Contract Type: Permanent
Hourly Rate: £19.43
Operate within one of London’s most complex corporate food environments, serving approximately 6,000 customers daily across multiple high-volume retail counters, including wok, grill, street food, deli, and balanced nutrition concepts.
This role is focused on retail food leadership at scale, delivering commercially successful, trend-led food that competes directly with the Canary Wharf market. As Sous Chef, you will drive menu innovation, operational consistency, and financial performance across fast-paced service environments while maintaining premium standards throughout.
You will be part of the senior kitchen leadership team, balancing hands-on service delivery with structured retail planning to ensure each counter has a clear identity, strong gross profit performance, and consistent execution. This position is ideal for an ambitious chef looking to progress within a large and dynamic organisation.
The Role
Support the Executive Chef in leading all retail food operations across Level 3 and associated outlets
Take ownership of retail counters and concepts, ensuring consistency, quality, and a clear food offering
Drive menu innovation aligned with food trends and seasonality
Develop retail-focused dishes that balance speed of service, quality, margin, and customer appeal
Manage ordering, deliveries, and supplier relationships to ensure stock availability and cost control
Drive gross profit performance through recipe adherence, portion control, and waste reduction
Use IT systems, including Saffron and Excel-based planning tools, for recipe costing, menu planning, stock control, and reporting
Lead service across multiple counters, ensuring high standards of speed, presentation, and consistency
Train and develop the brigade in retail execution, batch cooking, and high-volume production
Ensure compliance with food safety, allergen management, and documentation standards
Work collaboratively with front-of-house and client teams to continuously enhance the retail offer and customer experience
About You
Experienced Sous Chef or strong Junior Sous Chef ready to step into a larger role
Background in premium corporate dining, contract catering, or branded retail food concepts
Experience leading teams within high-volume, quality-driven environments serving 1,000-6,000 customers daily
Creative and trend-aware, with strong commercial understanding
Skilled in menu costing, stock control, and margin management
Experience using Saffron or similar recipe and menu management systems
Calm and energetic leader with a passion for coaching and team development
Ambitious, forward-thinking, and eager to progress within a large organisation
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Location: London, E14 5HP
Hours of work: 40
Working Pattern: Monday to Friday
Contract Type: Permanent
Hourly Rate: £19.43
Operate within one of London’s most complex corporate food environments, serving approximately 6,000 customers daily across multiple high-volume retail counters, including wok, grill, street food, deli, and balanced nutrition concepts.
This role is focused on retail food leadership at scale, delivering commercially successful, trend-led food that competes directly with the Canary Wharf market. As Sous Chef, you will drive menu innovation, operational consistency, and financial performance across fast-paced service environments while maintaining premium standards throughout.
You will be part of the senior kitchen leadership team, balancing hands-on service delivery with structured retail planning to ensure each counter has a clear identity, strong gross profit performance, and consistent execution. This position is ideal for an ambitious chef looking to progress within a large and dynamic organisation.
The Role
Support the Executive Chef in leading all retail food operations across Level 3 and associated outlets
Take ownership of retail counters and concepts, ensuring consistency, quality, and a clear food offering
Drive menu innovation aligned with food trends and seasonality
Develop retail-focused dishes that balance speed of service, quality, margin, and customer appeal
Manage ordering, deliveries, and supplier relationships to ensure stock availability and cost control
Drive gross profit performance through recipe adherence, portion control, and waste reduction
Use IT systems, including Saffron and Excel-based planning tools, for recipe costing, menu planning, stock control, and reporting
Lead service across multiple counters, ensuring high standards of speed, presentation, and consistency
Train and develop the brigade in retail execution, batch cooking, and high-volume production
Ensure compliance with food safety, allergen management, and documentation standards
Work collaboratively with front-of-house and client teams to continuously enhance the retail offer and customer experience
About You
Experienced Sous Chef or strong Junior Sous Chef ready to step into a larger role
Background in premium corporate dining, contract catering, or branded retail food concepts
Experience leading teams within high-volume, quality-driven environments serving 1,000-6,000 customers daily
Creative and trend-aware, with strong commercial understanding
Skilled in menu costing, stock control, and margin management
Experience using Saffron or similar recipe and menu management systems
Calm and energetic leader with a passion for coaching and team development
Ambitious, forward-thinking, and eager to progress within a large organisation
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.