Control Room Operator
| Posting date: | 05 May 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 19 May 2026 |
| Location: | Preston, Lancashire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | University of Lancashire |
| Job type: | Permanent |
| Job reference: | 0305-26 |
Summary
When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.
About the role:
An exciting opportunity has arisen to join the University of Lancashire’s Security team at our Preston campus. As a Control Room Operator, you will play a key role in supporting the safety and wellbeing of our University community. You will monitor and manage CCTV and security systems, respond to enquiries and incidents, and provide clear, helpful guidance to colleagues and campus users.
Working at the heart of campus operations, you will liaise closely with officers across our sites, ensuring information is shared effectively and accurately recorded. This is a role that combines attention to detail with a calm, approachable presence, helping to create an environment where everyone feels safe, supported, and able to succeed.
The role follows a rotating shift pattern of 2 x 12-hour days, 2 x 12-hour nights, followed by 4 rest days, with flexibility to support other shifts and campuses when required.
About you:
You will have experience in a in customer‑focused environment, including in security settings, with strong communication skills, excellent attention to detail, and a proven ability to remain calm under pressure.
A range of GCSEs, including English Language and Maths at Grade C/4 or above, or appropriate equivalent experiential learning is required for this role.
Use of AI in applications:
We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role:
An exciting opportunity has arisen to join the University of Lancashire’s Security team at our Preston campus. As a Control Room Operator, you will play a key role in supporting the safety and wellbeing of our University community. You will monitor and manage CCTV and security systems, respond to enquiries and incidents, and provide clear, helpful guidance to colleagues and campus users.
Working at the heart of campus operations, you will liaise closely with officers across our sites, ensuring information is shared effectively and accurately recorded. This is a role that combines attention to detail with a calm, approachable presence, helping to create an environment where everyone feels safe, supported, and able to succeed.
The role follows a rotating shift pattern of 2 x 12-hour days, 2 x 12-hour nights, followed by 4 rest days, with flexibility to support other shifts and campuses when required.
About you:
You will have experience in a in customer‑focused environment, including in security settings, with strong communication skills, excellent attention to detail, and a proven ability to remain calm under pressure.
A range of GCSEs, including English Language and Maths at Grade C/4 or above, or appropriate equivalent experiential learning is required for this role.
Use of AI in applications:
We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.