Senior Medical Secretary | University Hospitals Bristol and Weston NHS Foundation Trust
| Posting date: | 01 May 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,392 - £31,157 pa pro rata |
| Hours: | Part time |
| Closing date: | 31 May 2026 |
| Location: | Bristol, BS1 2LY |
| Company: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7967439/387-S7439-RUH |
Summary
The post holder will work within University Hospitals Bristol and be responsible for providing efficient and effective secretarial service for clinical teams within specialties across the Bristol Dental Hospital . The role acts as a point of contact and help to support colleagues and the team. The Senior Medical Secretary is responsible for setting high standards of patient care by enacting the Trust Values at all times.
• To act as a point of contact for queries from clinical and non-clinical staff
• To liaise via telephone and email with other clinical/clerical teams to action urgent appointments or procedures where necessary and ensure that all relevant departments are notified accordingly
• To act as a point of contact for patients, relatives and carers. The post holder should be polite and empathetic to the patient’s needs at all times and be able to communicate effectively when dealing with difficult situations/conversation.
• To ensure the despatch and production of all clinical correspondence is maintained by pro-actively monitoring the digital dictation and speech recognition system, and to escalate where delays are identified
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
• Completion of appropriate documentation for other NHS teams as required for onward referrals or shared care
• To provide administrative support to clinical staff who may undertake specific NHS roles within the Trust e.g. specialty clinical lead, governance lead, where appropriate. This may involve the preparation of reports, presentation packages, attendance at meetings and taking of minutes
• Ensure patient records are up to date and maintained. Trace case notes where necessary, for example to ensure clinical correspondence is filed correctly
• Support the processes and achievement of patient pathway referral to treatment (RTT) targets by the tracking of clinical outcomes and investigative reports, using the Trust’s electronic systems available. This will involve ensuring the efficient progression of clinical outcomes and other test results through the department and bringing items for further action to the attention of medical staff, as appropriate
This advert closes on Friday 15 May 2026
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