Crisis Services Senior Manager
| Dyddiad hysbysebu: | 30 Ebrill 2026 |
|---|---|
| Cyflog: | £39,012.26 i £41,926.11 bob blwyddyn, pro rata |
| Gwybodaeth ychwanegol am y cyflog: | Touchstone Pay Structure (2024) points* 29 – 32, from £39,012.26 – £41,926.11 pa/pro rata (pay award pending). Plus £2 per hour unsociable hours uplift for any hours worked from 9pm-11pm. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Mai 2026 |
| Lleoliad: | Wakefield, West Yorkshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Touchstone |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
SALARY:
Touchstone Pay Structure (2024) points* 29 – 32, from £39,012.26 – £41,926.11 pa/pro rata (pay award pending).
Plus £2 per hour unsociable hours uplift for any hours worked from 9pm-11pm.
*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.
HOURS:
37 hours per week
You will be required on occasions to work outside normal office hours. You may be required to work at other Touchstone sites, in line with organisational need.
You will be expected to work 5 days per week, between Monday and Friday with occasional planned weekend working. There is an expectation for this role to work an evening shift (3-11pm) once per month and to be present for the start of Here for You core service delivery hours (5pm – 8pm) at least two times a week. The working days and hours will be agreed with the successful candidate.
This role is fixed term up to 12 months as part of a pilot, with the possibility of an extension
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire, including the 2nd most inclusive employer in the UK in the “Top 50 Most Inclusive Employers” list and achieved Investors in People – Platinum accreditation. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.
The Crisis Services Senior Manager is required to support the Head of Crisis Services and lead on the development and management of the expansion of the Wakefield service. The post holder will need to have clinical experience and will support the Here for You services to provide clinical supervision, group based reflective practice and support service managers and the Head of Crisis with risk management and safeguarding. The post holder will also have excellent leadership and management skills and be required to develop and maintain effective relationships with a number of key stakeholders including commissioners of the different services, ensuring the needs of service users are met as well as commissioners and organisational needs.
The post holder will also be a designated safeguarding lead for Touchstone who will be able to provide guidance and support to managers with complex safeguarding cases and provide reports as required.
Information Session via TEAMS on Wednesday 6th May at 12pm.
Email hereforyou@touchstonesupport.org.uk for a link to join
CLOSING DATE: Sunday 17th May
Interviews will be held on: Wednesday 27th May
Application Forms can be obtained from our website https://touchstonesupport.org.uk/vacancy-crisis-services-senior-manager/
To apply, please send your application form to recruitment@touchstonesupport.org.uk
For all queries regarding this opportunity, please contact Hannah Wild (Head of Crisis Services) HWild@touchstonesupport.org.uk
As an employee of Touchstone you will benefit from the following:
• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero – Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities
Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Touchstone Pay Structure (2024) points* 29 – 32, from £39,012.26 – £41,926.11 pa/pro rata (pay award pending).
Plus £2 per hour unsociable hours uplift for any hours worked from 9pm-11pm.
*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.
HOURS:
37 hours per week
You will be required on occasions to work outside normal office hours. You may be required to work at other Touchstone sites, in line with organisational need.
You will be expected to work 5 days per week, between Monday and Friday with occasional planned weekend working. There is an expectation for this role to work an evening shift (3-11pm) once per month and to be present for the start of Here for You core service delivery hours (5pm – 8pm) at least two times a week. The working days and hours will be agreed with the successful candidate.
This role is fixed term up to 12 months as part of a pilot, with the possibility of an extension
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire, including the 2nd most inclusive employer in the UK in the “Top 50 Most Inclusive Employers” list and achieved Investors in People – Platinum accreditation. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.
The Crisis Services Senior Manager is required to support the Head of Crisis Services and lead on the development and management of the expansion of the Wakefield service. The post holder will need to have clinical experience and will support the Here for You services to provide clinical supervision, group based reflective practice and support service managers and the Head of Crisis with risk management and safeguarding. The post holder will also have excellent leadership and management skills and be required to develop and maintain effective relationships with a number of key stakeholders including commissioners of the different services, ensuring the needs of service users are met as well as commissioners and organisational needs.
The post holder will also be a designated safeguarding lead for Touchstone who will be able to provide guidance and support to managers with complex safeguarding cases and provide reports as required.
Information Session via TEAMS on Wednesday 6th May at 12pm.
Email hereforyou@touchstonesupport.org.uk for a link to join
CLOSING DATE: Sunday 17th May
Interviews will be held on: Wednesday 27th May
Application Forms can be obtained from our website https://touchstonesupport.org.uk/vacancy-crisis-services-senior-manager/
To apply, please send your application form to recruitment@touchstonesupport.org.uk
For all queries regarding this opportunity, please contact Hannah Wild (Head of Crisis Services) HWild@touchstonesupport.org.uk
As an employee of Touchstone you will benefit from the following:
• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero – Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Access to 24/7 confidential staff helpline.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities
Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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