Customer Service Advisor

Posting date:	23 April 2026
Salary:	£14.73 per hour
Hours:	Full time
Closing date:	23 May 2026
Location:	Castle Donington, Leicestershire, DE74 2TR
Company:	Jobandtalent
Job type:	Temporary
Job reference:	DHLEXP1_003_1776934251

Summary

Customer Service Advisor - Castle Donington

At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading company in the logistics sector in Castle Donington.

Shift patterns:

• 37.5 hours per week
• 7.5 hours per day - shifts between 0800-2000hrs

Pay rates:

• £14.73 hourly

Essential requirements for Customer Service Advisor:

• Must be available for an informal interview mid May
• Must have lived in the UK for the last 5 years
• Must have a clear DBS check
• Must have at least 6 months experience in a call centre environment
• Must have experience in sales

Your role for Customer Service Advisor:

• Handle inbound and outbound customer inquiries via telephone and email
• Provide accurate information regarding shipments and delivery schedules
• Resolve customer complaints and issues with a professional attitude
• Maintain detailed records of customer interactions in the database
• Support sales initiatives by identifying customer needs and offering solutions

Benefits for Customer Service Advisor:

• Competitive hourly pay rate
• Opportunity to work with a globally recognized logistics leader
• Comprehensive training and ongoing professional support
• Consistent weekly shift patterns

Location: Castle Donington

Duration: Ongoing

This is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington. Sign your contract with Job&Talent for some great working benefits and professional stability.

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.