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Medical Administrator

Job details
Posting date: 02 December 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 30 December 2025
Location: Nottingham, NG14 5EA
Company: NHS Jobs
Job type: Permanent
Job reference: A3721-25-0023

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Summary

The following are the core responsibilities of the Medical Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Provide an efficient and professional administrative service to support the delivery of high-quality patient care. Maintain patient records in accordance with confidentiality, information governance, and data protection requirements. Inputting data into the patients healthcare records as necessary, clinically coding data on SystmOne. Support clinical teams by preparing documentation, correspondence, and reports as required. Process referrals, results, and clinical information, ensuring all actions are completed within agreed timeframes. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently. When required provide reception and front-of-house duties, including patient check-in, signposting, and assisting with access needs. Processing requests for information i.e. Subject Access Requests, insurance/solicitorsletters and DVLA forms. Scanning of patient related documentation and attaching scanned documents to patients healthcare records. When required answering incoming phone calls and dealing with the callers requests appropriately. Assist with the management of incoming and outgoing mail, emails, and telephone calls, ensuring all communication is recorded and directed appropriately. Participate in team meetings, service improvement initiatives, and training to support continuous development. Ensure compliance with practice policies, including infection prevention and control, safeguarding, and health and safety. Escalate issues or concerns to the relevant manager to support safe and effective service delivery. Carrying out system searches as requested. Support reception team, providing cover during staff absence Managing all enquires in an effective manner. Actioning all incoming email. As required complete opening and closing procedures in accordance with the duty rota.

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