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CHLH/2512/03 Relief Cashier/Receptionist

Job details
Posting date: 02 December 2025
Salary: £13.33 per hour
Hours: Part time
Closing date: 16 December 2025
Location: Inverness, Highland
Remote working: On-site only
Company: High Life Highland
Job type: Permanent
Job reference: CHLH/2512/03

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Summary

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.

2. Maintain statistics and records regarding income, users, equipment, materials and resale

3. Record facility use by account holders and to prepare invoices for these on a monthly basis

4. Give information to the public regarding activities and timetables in person and by telephone

5. Display and monitor current information regarding activities and timetables on customer notice boards

6. Carry out the banking of facility income and maintain adequate levels of change for business

7. Operate the computer for the following functions – memberships system, word processing, spread sheets and general administration

8. Maintain a warm and friendly manner to the public and an appropriate, tidy standard of dress

9. Ensure familiarity with duties relating to Fire and Pool emergency, evacuation procedures and implement these as appropriate

10. Undertake training in any aspect of facility procedures when required

11. Administer the lost property procedure

12. Keep Reception areas clean and tidy

13. Liaise with the Supervisors on the day-to-day operation of the facility

14. Maintain security of the Reception at all times

15. Update yourself regularly on all written procedures and carry out accordingly

16. Bring to the attention of the manager any improvements that might increase the effectiveness or efficiency of the Centre

17. Assist the Manager in the promotion, marketing and development of the facility.

18. Pursue continuous professional development and contribute to the continuous improvement of Inverness Leisure Centre and High Life Highland as a whole.

19. Attend and undertake any training online or in person.

20. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.

21. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Inverness Leisure Centre team.

22. Work on a rota basis, including evenings, weekends and bank holidays ensuring you are up to date with your rostered shifts and give advance notice of any leave requests for consideration.

23. Undertake all tasks in accordance with High Life Highland policies and procedures, including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.

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