Online Learning Assistant

Posting date:	02 December 2025
Salary:	£25,288 per year
Additional salary information:	Generous annual leave, pension scheme
Hours:	Full time
Closing date:	16 December 2025
Location:	Skelmersdale, Lancashire, WN8 6LH
Company:	NCG
Job type:	Temporary
Job reference:	NCG0001036_1764670467

Summary

Online Learning Assistant

Role Description

Our Online Learning Curriculum Area is expanding, and we are looking for two Online Learning Data Assistants to deliver exceptional learner onboarding support and customer service throughout our recruitment and admissions processes.

In this pivotal role, you will help ensure that our learner recruitment and onboarding systems operate efficiently, supporting the overall success of our educational programmes. You will build on the existing strengths and achievements of the team while contributing to its continued growth.

The successful candidates will work closely with learner data services, quality teams, and management, fostering collaboration across departments. Ideally, applicants will have experience in an educational setting and/or a strong background in customer service.

We currently deliver a wide range of vocational programmes to adult learners. Our courses provide valuable skills and qualifications, helping learners progress into Higher Education, Further Education, and sustainable employment.

Ready to make a difference? Apply today and help shape the future of online learning!

Employee Benefits

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website - Our Benefits

NCG Values

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.