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Building Maintenance Officer

Job details
Posting date: 02 December 2025
Salary: £19.20 to £27.57 per hour
Additional salary information: Pay Rates: PAYE £19.20 per hour / Limited/Umbrella £27.57 per hour
Hours: Full time
Closing date: 17 December 2025
Location: Wrexham, Wales
Remote working: On-site only
Company: Neway International Ltd
Job type: Contract
Job reference: OR18802

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Summary

Neway International are seeking a Building Maintenance Officer – Housing to join our client Wrexham County Borough Council.

Location: Ruthin Road, Wrexham, Wrexham Principal Area, LL13 7TU.
Hours: 37 per week
Start Date: 22 December 2025 - ongoing contract
Pay Rates: PAYE £19.20 per hour / Limited/Umbrella £27.57 per hour

About the Client
Wrexham County Borough Council is dedicated to delivering safe, compliant, and high-quality housing services to its residents. The Housing team works to protect tenants, minimise financial risk to the Authority, and ensure properties are maintained to statutory and regulatory standards. The Council values professionalism, accountability, and service excellence, with a strong focus on safeguarding and community wellbeing.

The Role
As Building Maintenance Officer, you will act as the Lead Officer for the Housing department, managing complex claims and ensuring compliance across housing maintenance activities. You will be responsible for investigating disrepair and personal injury claims, preparing reports for insurers and solicitors, and managing contractors delivering remedial works. This role requires strong analytical skills, legal awareness, and the ability to act as an Expert Witness in court proceedings.

Key Responsibilities
Lead on the management of housing disrepair, personal injury, statutory nuisance, and tenant compensation claims

Undertake detailed specialist surveys of dwellings and prepare contract specifications

Manage contractors to ensure remedial works meet quality and compliance standards

Investigate claims thoroughly, conducting interviews and preparing detailed reports for insurers and solicitors

Act as Instructing Officer in settlement negotiations for housing disrepair and personal injury claims

Monitor and report on damp-related issues within housing stock, identifying trends for senior management

Serve as designated Expert Witness, attending court and preparing disclosure documentation, witness statements, and legal files

Ensure compliance with statutory and regulatory requirements across all housing maintenance activities

Candidate Requirements
Extensive experience in housing maintenance and claims management

Strong knowledge of statutory and regulatory requirements in housing

Ability to analyse data and make decisions in complex situations

Experience preparing detailed reports and managing legal processes

Proven ability to manage contractors and ensure quality standards

Excellent communication and negotiation skills

Confidence to act as Expert Witness in court proceedings

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