Ward Clerk - Acute Medical Unit | Manchester University NHS Foundation Trust

Dyddiad hysbysebu:	02 Rhagfyr 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£24,465 Per annum, pro rata
Oriau:	Llawn Amser
Dyddiad cau:	01 Ionawr 2026
Lleoliad:	Crumpsall, M8 5RB
Cwmni:	Manchester University NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7577187/349-NMGH-7577187-RL4

Crynodeb

To ensure the provision of a full range of administrative, clerical and reception support service for the Acute Medical Unit, Ward Manager and Clinical teams.

The post holder will be responsible for providing administrative support to the unit to ensure its smooth operation and running. The post holder’s primary role will be to assist in providing a comprehensive efficient administrative system to the unit’s multidisciplinary staff that ensures they are supported in their roles. Working as a member of the team they will act as the main focal and central access point for communication within the unit and be responsible for collating and disseminating information and data that facilitates the day-to-day unit operation. They will help all levels of staff, patients, relatives, and members of the public as well as outside organisations and agencies. Using their communication skills, the post holder will have the ability to use their initiative, working with minimal supervision to tight deadlines and maintain a flexible approach whilst respecting confidentiality for work undertaken.

This role is a 7 day rotational shifts working days and nights and all bank holidays included.

1. Be thefirstpointof contact for theunit, dealing with visitors. Directing all enquiries and anyday-to-dayproblems to the appropriate person/department.

Abletodemonstrate good interpersonal skills and communication skills working effectively as part of a team within a hospital environment with patients, visitors, relatives as well as medical, nursing and therapiesstaff.

To ensure patient records/informationisaccurately recorded on to the patient’s informationsystem.

Effectively deal with all enquiries, via the telephone and facetofacewith regard to patients,staff,internal and external agencies,orto escalate to the appropriatememberof the medicalteam.

Assistinmaintaining the reception area at all timesinan orderlystate.

Maintainthe confidentiality,safetyandsecurityofthereceptionarea reporting anyadversemattersto seniorstaffand orthesecurityoffice.

Assistinproviding a clerical/administrative service, supporting the useofclinical and corporate systems as appropriate (e.g., data input, word processing, spreadsheets,etc).

Admit/Discharge/Transfer patientsina timely manner, ensuring real-time activityisalways maintained.







Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe, a great place to start or grow your career. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.
You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.
You’ll find that we’re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.
Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.
At MFT we’re All Here For You - every step of the way. Join us today.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.


This advert closes on Tuesday 16 Dec 2025

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