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Enhanced Support Volunteer

Job details
Posting date: 01 December 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 08 December 2025
Location: Barnsley, S75 2EP
Company: NHS Jobs
Job type: Temporary
Job reference: C9163-Volunteer-12-25

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Summary

Offer CompanionshipSpend time with patients who may not have visitorschat, read, or take part in activities to brighten their day. Provide a Warm WelcomeGreet patients, staff, and visitors on arrival and introduce yourself. Assist at Mealtimes Support patients on a 1-to-1 basis if needed. Sit with patients, encourage eating and drinking, and ensure food and drinks are within easy reach. End-of-Life SupportWork alongside staff to provide comfort and dignity for patients at end of life. Support Patients with DementiaOffer reassurance and assistance as guided by staff. Accompany PatientsEscort patients to other departments for treatment (e.g., X-ray) when required. Facilitate Virtual VisitsHelp patients connect with loved ones via phone or video calls. Enhance Patient ExperienceCarry out patient surveys on wards to gather feedback and improve care. Assist with Meals & SnacksHelp the hostess serve meals and deliver snacks to patients. Prepare Drinks & Tidy UpMake drinks for patients, visitors, and staff. Wash and tidy away crockery and cutlery. Maintain Bed AreasRefill water jugs and keep patient spaces clean and comfortable. Support Self-CareLay out toiletries and assist patients when they finish. Escort Low-Risk PatientsWalk with patients to the bathroom or around the ward. Collect MedicationsPick up prescriptions from the pharmacy. Make Shop PurchasesBuy items from the hospital shop on behalf of patients or relatives. Answer CallsTake messages when required (do not give advice). Provide General InformationOffer directions and public transport details to patients and visitors. Manage AccessOpen security-controlled doors when needed. Show Compassion & UnderstandingRespond appropriately to individual needs with empathy. Act as an AdvocateCommunicate patient or family concerns to the nursing team. Signpost to ProfessionalsDirect patients to the right staff or services as required. Respect Equality & DiversitySupport non-discriminatory practice and acknowledge personal beliefs and identity. Refer to Chaplaincy VolunteersSignpost patients to spiritual support when needed. Make Shop PurchasesBuy items from the hospital shop on behalf of patients or relatives

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