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FM Services Officer

Job details
Posting date: 28 November 2025
Salary: Not specified
Additional salary information: £24000-31000 per annum
Hours: Full time
Closing date: 28 December 2025
Location: Leicester, LE18 4TN
Company: Serco Limited
Job type: Permanent
Job reference: 305170-43811845

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Summary

Serco Limited
FM Services Officer
Location: HMP Fosseway Hours: Monday to Friday, 8:00am – 4:30pm On-call: 1 in 9 rota (with uplift for call-outs) Salary: £24,000
- £31,000
About the Role
We are looking for a reliable and hands-on FM Services Officer to join our Works Service Team at HMP Fosseway. This is a varied role where you’ll carry out general maintenance tasks, basic plumbing, painting, and day-to-day repairs, while also supporting the wider facilities team.
You don’t need formal qualifications for this position, what matters is that you’re practical, adaptable, and confident in tackling a range of maintenance duties.

What You’ll Do
In this role, you’ll complete routine maintenance and repairs, support other trades where needed, and ensure all work is carried out safely and to a high standard. You’ll also be responsible for keeping maintenance records up to date, and from time to time you may escort contractors on-site.

What We’re Looking For
We’re seeking someone who:
- Has hands-on experience in general maintenance or a similar role.
- Has some basic plumbing knowledge
- Can work independently, using initiative to prioritise and complete tasks.
- Is flexible, proactive, and a strong team player.
- Communicates effectively, both with colleagues and external contractors.
Experience of working in a secure environment would be an advantage, but is not essential.

Why Serco
A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer
- Pension Up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion

Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need.



Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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