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Case Administrator

Job details
Posting date: 28 November 2025
Salary: £15.40 per hour
Additional salary information: £15.40 per hour
Hours: Full time
Closing date: 28 December 2025
Location: Cardiff, Cardiff, CF10 5BT
Company: Hays Specialist Recruitment
Job type: Temporary
Job reference: 4751176_1764341549

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Summary

Your new company
An award-winning Not for Profit organisation based in central Cardiff.


Your new role
Working as a Case Administrator, you will be responsible for supporting the administration for student cases. This will include providing first-class customer service and administrative support to the wider team, as well as liaising and updating students on their individual cases. You'll be dealing with confidential and personal information, so a high level of professionalism is required at all times.


What you'll need to succeed
You'll have proven administrative and customer service skills. You'll be organised, emphatic, a good communicator via telephone and email. You'll be able to follow processes and be comfortable using in-house case management systems. You'll be a strong team player with a can-do attitude.


What you'll get in return
This is a temporary role to start ASAP. This is an office based in central Cardiff. Hours of work are Monday to Friday, 35 hours per week. Start time 8.30/9am, finish time 4.30pm/5pm. The role is likely to last between 3-6 months. The hourly rate for this position is £15.40 per hour.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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