Service Controller
| Posting date: | 27 November 2025 |
|---|---|
| Salary: | £13 per hour |
| Hours: | Part time |
| Closing date: | 27 December 2025 |
| Location: | NR1 3QU |
| Remote working: | On-site only |
| Company: | ARC (Norwich) Ltd |
| Job type: | Permanent |
| Job reference: | 0000076099-43277 |
Summary
Job Advertisement: Service Controller
A service and maintenance company is seeking a Service Controller to join the team on a part-time basis. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the service department and supporting both customers and engineers.
Key Responsibilities (include but are not limited to):
• Booking and scheduling routine services
• Taking and logging customer breakdown calls
• Coordinating daily engineer allocations and directing engineers to job locations
• Completing general administrative tasks to support the service office
• Preparing and issuing daily reports
• Maintaining accurate records and ensuring all documentation is up to date
Working Hours & Pay:
• Tuesdays and Thursdays
• 8:30am to 5:00pm (1-hour unpaid break)
• £13 per hour
The ideal candidate will be organised, confident on the phone, and comfortable working in a fast-paced environment. Strong administrative skills and the ability to prioritise tasks effectively are essential.
Interested applicants are invited to submit their CV and any relevant experience to the hiring team.