Coffee and Retail Development Manager (Fixed Term)
| Posting date: | 19 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 19 December 2025 |
| Location: | Hybrid, B45 9PZ |
| Company: | Compass Group |
| Job type: | Permanent |
| Job reference: | 204530 |
Summary
Coffee & Retail Development Manager
- Fixed Term (12 months)
- Competitive Salary
- Hybrid role with travel to sites required in line with business needs
Overall Purpose
Lead and optimise non-food sales strategy across coffee, beverages, cafés, retail, and vending. Drive like-for-like volume and sales growth through innovative offers, commercial excellence, and market-leading coffee culture.
Key Responsibilities
- Develop and execute the coffee, café, retail, and vending strategy to maximise sales, profit, and customer experience.
- Champion a strong coffee culture, positioning us as an expert and leader in the sector.
- Use market and customer insights to shape brand, pricing, and product strategies that align with site demographics and client needs.
- Curate a compelling beverage and retail range, balancing high-street brands, own-label, and social enterprise offers.
- Recommend optimal equipment and format solutions across barista, self-serve, hospitality, and vending channels.
- Partner with operations and Foodbuy teams on ranging, pricing, costs, and margin management to drive commercial performance.
- Lead ESG initiatives in hot beverages and retail, supporting net-zero and social value goals.
- Act as subject matter expert for operational, sales, and retention teams, supporting bids and new business mobilisations.
- Collaborate with suppliers, marketing, and L&D to ensure consistent quality, training, and promotional activity.
- Drive retail innovation, including frictionless and digital ordering solutions, loyalty, and rewards.
- Audit and optimise retail and vending ranges, ensuring the right suppliers, pricing, and brand alignment.
Key Skills & Experience
- Proven commercial experience in coffee, retail, or beverages
- Strong commercial acumen with expertise in pricing, margin, and ROI analysis.
- Excellent influencing and stakeholder management skills.
- Strategic thinker with the ability to translate insight into actionable plans.
- Skilled in project delivery, communication, and customer engagement.
- Passionate about coffee, service, and market innovation.
- Full clean driving licence required.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\\'s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!