Resident Liaison Officer
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £28,000 i £30,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Rhagfyr 2025 |
| Lleoliad: | IP6 8NZ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ARC (Norwich) Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 0000075522-43277 |
Crynodeb
Job Title: Resident Liaison Officer
Job Type: Permanent
Location: Needham Market
Salary: £28-30k per annum
Are you a Resident Liaison Officer looking for work?
Our client a well-known social housing refurbishment contractor responsible for the maintenance of 1000s of properties across the East, are recruiting for an experienced working supervisor to oversee the running of a busy voids and repairs maintenance programme across Wisbech and the surrounding areas. The RLO will be Site-based and may be required to fulfil duties concurrently on more than one Site as required. This is a full-time permanent role.
Responsibilities of a Resident Liaison Officer:
• Understand the works, programme and scope of works.
• Provide site reports and updates for client and site management.
• Prepare and distribute all communications to residents.
• Establish a resident’s charter, maintain files, keep a log of complaints and any query’s that would come in.
• Compile, devise and implement procedures and administration to compliment your role.
• Be available for residents’ meetings, and meetings with the client as and when.
• Site meetings
• Housing officers, estate developments or joint management board meetings.
• Carry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the process.
• Letter process for the neighbouring property’s explaining all works.
• Regular checks on residents throughout the day and the end of the working day
• Any claims, compensation and complaints are dealt within a time scale and with care.
Desirable Experience of a Resident Liaison Officer:
• Health & Safety knowledge
Qualifications & Skills of a Resident Liaison Officer:
• Customer care or sales background
• Able to work on own initiative and devise system to suit role.
• Ability to work as part of a team.
• Willingness to work outside in a construction environment.
• Appreciation of site operatives
• To work/Liaise with local schools, community leaders, youth workers and police.
Please contact our Maintenance Recruitment specialists if you are available for this position.
ARC CONSTRUCTION – BUILDING ON SUCCESS