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Care Coordinator | Manchester

Job details
Posting date: 17 November 2025
Salary: £25,000 to £27,000 per year
Hours: Full time
Closing date: 17 December 2025
Location: Manchester, Greater Manchester
Remote working: On-site only
Company: Catalyst Care Group
Job type: Permanent
Job reference: L3X476R8

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Summary

Job Type: Full-time, Permanent
Hours: 37.5 per week
Salary: £25,000-£27,000 per year
Location: Manchester
On-call may be required which would be paid on top of the salary.

Join a supportive and growing healthcare team delivering exceptional person-centred care across Manchester. As a Care Coordinator, you’ll play a key role in ensuring smooth service delivery and outstanding client satisfaction by managing staffing schedules and supporting both clients and clinicians.

About the Role
In this role, as a Care Coordinator you’ll be responsible for coordinating care staff, managing client requests, and ensuring all services are delivered efficiently and in line with company standards. You’ll work closely with the Transforming Care, Account Management, and Sales teams to provide timely staffing solutions and maintain strong client relationships. This position starts as office-based for the first six months, with the potential to move into a hybrid working arrangement thereafter.

Key Responsibilities
• Coordinate staffing solutions to meet client needs across community and care services
• Manage all incoming inquiries and ensure prompt, accurate responses
• Collaborate closely with Transforming Care, Account Management, and Sales teams
• Maintain compliance with all policies, procedures, and care standards
• Build strong working relationships with clients and clinicians
• Ensure effective communication and documentation across all service operations

About You
• NVQ Level 2 in Health and Social Care (desirable)
• Proven experience as a Care Coordinator, Team Leader, or similar senior care role
• Strong organizational and multitasking skills, with experience handling high call volumes
• Confident using Microsoft Word, Outlook, and Excel
• Excellent communication and problem-solving abilities
• Full UK driving license

Benefits
• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts
• Health Cash Plan
• Four additional wellness days per year
• Extra holiday day on your birthday
• Group Life Insurance
• Group Critical Illness Cover
• Income Protection Cover

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