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Hotel Porter- Flexible hours available

Job details
Posting date: 29 October 2025
Salary: Not specified
Additional salary information: £12.21 per hour plus tronc
Hours: Part time
Closing date: 17 December 2025
Location: Masham, HG4 4JH
Company: Swinton Estate
Job type: Permanent
Job reference: 443

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Summary

Job Advert

Hotel Porter- Zero Hours

Working on a casual basis to meet the needs of the business. Hours of work will be between 8am and 8pm and weekends on a rota
basis.

Hourly rate of £12.21 plus tronc




As a Hotel Porter, you are the vibrant heartbeat of the guest experience, transforming every arrival into a warm welcome. Your
role is essential, as you handle everything from assisting with luggage to creating a seamless first impression. The thrill of
interacting with guests from around the world, coupled with the satisfaction of anticipating their needs and exceeding their
expectations, makes each day uniquely rewarding.




Who we are:

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly
developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award winning
Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping
site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for
the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with
resource reduction and staff engagement initiatives to cascade the importance to other staff members.




The Role:

A Hotel Porter is required for Swinton Park 4 red star luxury hotel to work with our Front of House Team. Main responsibilities of
the role include

* Meeting our guests on arrival.
* Taking responsibility for luggage
* Helping guests to their rooms
* Assisting with any enquiries from residents and non-residents
* Being that all-important member of staff who sees them happily and safely on their journey at the conclusion of their stay.

* To work up to 40 hours per week to include some evenings and weekends on a rota basis.



Candidates should be:

* Experienced in a Front of House environment
* Full UK driving licence (beneficial)
* Guest focused
* Highly motivated with a can-do attitude
* Able to communicate effectively with guests and team members
* Focused on providing excellent customer service
* Able to work arrange of hours including early morning, evenings and weekends



Package description

* Tronc

* 30 days annual leave (pro rata for PT employees) including bank holidays, increasing with service
* Summer party, Christmas Party, Long Service Awards
* Eligible team members will benefit from a NEST pension scheme
* Use of the Country Club & Spa*
* 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa
for yourself and up to five guests*
* £125 room rate for yourself, friends & family*
* 15% discount for food & beverage or spa for family and friends*
* 15% off Swinton Estate voucher purchases*
* Refer a friend scheme up to £500.00 for a full-time member of staff
* Access to discounts, cinema tickets, days out and much more with Hospitality Rewards
* Complimentary meal when on duty
* Full Uniform
* Learning and Development opportunities to grow and progress through our business



*T’s & C’s apply


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