AI and systems adoption lead
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £44,912 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Rhagfyr 2025 |
| Lleoliad: | B29 6NA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Sense |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 295809JCP |
Crynodeb
About the Role
We’re excited to launch a brand-new role within Sense - AI and Systems Adoption Lead. This is a rare opportunity to shape how a national charity embraces emerging technologies, using AI and digital innovation to improve how we work and how we support people.
You’ll lead the exploration, implementation, and adoption of AI-driven tools, automation, and digital systems, ensuring they’re not only technically robust but also accessible, ethical, inclusive, and genuinely useful.
Acting as the bridge between the Technology team and teams across the organisation, from frontline care services to corporate functions, you’ll help colleagues build confidence, reduce manual processes, strengthen digital capability, and unlock the benefits of responsible AI use.
This role is based at our Selly Oak office with hybrid working (2–3 days per week onsite). Occasional travel will be required to other Sense locations, including London and Loughborough, as well as to supplier meetings and industry conferences.
Key Responsibilities
Identify opportunities to use AI, automation, and intelligent systems to improve efficiency, quality, and user experience.
Lead pilot projects in areas such as workflow automation, predictive analytics, generative AI, and digital accessibility tools.
Build strong business cases for investment and adoption of new platforms.
Ensure AI solutions are ethical, safe, compliant, and aligned to data protection and accessibility standards.
Develop and maintain an AI roadmap that aligns with Sense’s digital and service strategies.
Contribute to social-impact initiatives where AI can enhance independence or access for disabled people.
Lead the rollout, embedding, and adoption of new systems, digital tools, and AI capabilities.
Partner with system owners to introduce automation into core business platforms.
Create user-friendly guidance, toolkits, engagement plans, and training materials.
Build digital confidence across the organisation, tailoring approaches to diverse learning needs.
Measure engagement and adoption to evaluate impact and guide future investment.
Champion digital inclusion, ensuring tools work for everyone.
Work closely with technology teams to ensure solutions are technically sound and sustainable.
Collaborate with senior leaders to align digital transformation with strategic priorities.
Support the development of ethical AI policies, responsible innovation practices, and governance groups.
Help establish communities of interest, steering groups, and cross-functional project boards.
About You
Essential experience:
Experience leading digital transformation or change initiatives with a focus on user adoption.
Strong understanding of emerging technologies (AI, automation, analytics) and how they are applied in practice.
Excellent communication and influencing skills, able to engage both technical and non-technical audiences.
Knowledge of data protection, accessibility standards, and information governance.
Experience delivering training, workshops, or communications that drive behavioural change.
Strong project management, analytical, and problem-solving skills.
A genuine passion for inclusive, ethical, human-centred technology.
Desirable experience:
Experience in the charity, care, or public sector.
Knowledge of AI ethics and accessibility standards.
Experience with Microsoft 365 and low-code automation tools.
BCS Foundation Certificate in AI (or equivalent).
Skills:
Strong knowledge of cloud-based tools including Microsoft 365.
Good standard of literacy and numeracy.
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply:
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
We’re excited to launch a brand-new role within Sense - AI and Systems Adoption Lead. This is a rare opportunity to shape how a national charity embraces emerging technologies, using AI and digital innovation to improve how we work and how we support people.
You’ll lead the exploration, implementation, and adoption of AI-driven tools, automation, and digital systems, ensuring they’re not only technically robust but also accessible, ethical, inclusive, and genuinely useful.
Acting as the bridge between the Technology team and teams across the organisation, from frontline care services to corporate functions, you’ll help colleagues build confidence, reduce manual processes, strengthen digital capability, and unlock the benefits of responsible AI use.
This role is based at our Selly Oak office with hybrid working (2–3 days per week onsite). Occasional travel will be required to other Sense locations, including London and Loughborough, as well as to supplier meetings and industry conferences.
Key Responsibilities
Identify opportunities to use AI, automation, and intelligent systems to improve efficiency, quality, and user experience.
Lead pilot projects in areas such as workflow automation, predictive analytics, generative AI, and digital accessibility tools.
Build strong business cases for investment and adoption of new platforms.
Ensure AI solutions are ethical, safe, compliant, and aligned to data protection and accessibility standards.
Develop and maintain an AI roadmap that aligns with Sense’s digital and service strategies.
Contribute to social-impact initiatives where AI can enhance independence or access for disabled people.
Lead the rollout, embedding, and adoption of new systems, digital tools, and AI capabilities.
Partner with system owners to introduce automation into core business platforms.
Create user-friendly guidance, toolkits, engagement plans, and training materials.
Build digital confidence across the organisation, tailoring approaches to diverse learning needs.
Measure engagement and adoption to evaluate impact and guide future investment.
Champion digital inclusion, ensuring tools work for everyone.
Work closely with technology teams to ensure solutions are technically sound and sustainable.
Collaborate with senior leaders to align digital transformation with strategic priorities.
Support the development of ethical AI policies, responsible innovation practices, and governance groups.
Help establish communities of interest, steering groups, and cross-functional project boards.
About You
Essential experience:
Experience leading digital transformation or change initiatives with a focus on user adoption.
Strong understanding of emerging technologies (AI, automation, analytics) and how they are applied in practice.
Excellent communication and influencing skills, able to engage both technical and non-technical audiences.
Knowledge of data protection, accessibility standards, and information governance.
Experience delivering training, workshops, or communications that drive behavioural change.
Strong project management, analytical, and problem-solving skills.
A genuine passion for inclusive, ethical, human-centred technology.
Desirable experience:
Experience in the charity, care, or public sector.
Knowledge of AI ethics and accessibility standards.
Experience with Microsoft 365 and low-code automation tools.
BCS Foundation Certificate in AI (or equivalent).
Skills:
Strong knowledge of cloud-based tools including Microsoft 365.
Good standard of literacy and numeracy.
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply:
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
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