Advice Supervisor
| Posting date: | 17 November 2025 |
|---|---|
| Salary: | £28,000 to £29,268 per year |
| Additional salary information: | Exact salary depends on experience. |
| Hours: | Full time |
| Closing date: | 08 December 2025 |
| Location: | Nottingham, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Citizens Advice Nottingham & District |
| Job type: | Permanent |
| Job reference: |
Summary
Citizens Advice Nottingham & District are looking for an Advice Supervisor to join our General Advice Team to supervise and support paid, volunteer and outreach advice workers.
This role will also include attendance at cost of living events and outreach locations throughout Nottingham City, Rushcliffe and Gedling areas.
If no suitable candidates are appointable who are able to travel, applicants who are only available to work remotely will be considered.
Our ideal candidate will have excellent communication skills, be organised, self-motivated and able to travel to venues.
You will have a minimum of two years’ experience of delivering advice (in welfare benefits, housing and employment) ideally in a local Citizens Advice Office. You will also have recent experience of or be able to demonstrate an ability to support and supervise advice workers.
Please note that while this role is advertised as hybrid, the exact balance of remote/office days will be agreed depending on organisational need.
Citizens Advice Nottingham & District is committed to promoting equality and valuing diversity and we seek people who share those values.
This role will also include attendance at cost of living events and outreach locations throughout Nottingham City, Rushcliffe and Gedling areas.
If no suitable candidates are appointable who are able to travel, applicants who are only available to work remotely will be considered.
Our ideal candidate will have excellent communication skills, be organised, self-motivated and able to travel to venues.
You will have a minimum of two years’ experience of delivering advice (in welfare benefits, housing and employment) ideally in a local Citizens Advice Office. You will also have recent experience of or be able to demonstrate an ability to support and supervise advice workers.
Please note that while this role is advertised as hybrid, the exact balance of remote/office days will be agreed depending on organisational need.
Citizens Advice Nottingham & District is committed to promoting equality and valuing diversity and we seek people who share those values.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.