Workforce Systems Officer | Hertfordshire Community NHS Trust
| Posting date: | 14 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 per annum (pro rata) |
| Hours: | Part time |
| Closing date: | 14 December 2025 |
| Location: | Welwyn Garden City, AL7 1BW |
| Company: | Hertfordshire Community NHS Trust |
| Job type: | Contract |
| Job reference: | 7619819/812-24-DL-WSO |
Summary
We are Recruiting for a Workforce Systems Officer on a 6 month fixed-term basis!
The Workforce Systems Officer plays an essential role in supporting the effective operation of Hertfordshire Community NHS Trust’s workforce information and digital systems. The postholder provides efficient and customer-focused systems administration in line with Trust procedures, national guidance, and legislative requirements.
The role is responsible for the day-to-day administration and maintenance of key workforce systems used across HCT, including the Electronic Staff Record (ESR), Expenses, HealthRoster, TRAC recruitment system, and the Trust’s learning and development platform, My Learning Zone. A key function of the post involves checking, validating and approving Manager Self-Service changes on ESR to ensure data accuracy and compliance.
The Workforce Systems Officer will ensure the smooth and accurate transfer of data between TRAC and ESR throughout the recruitment and onboarding process, supporting managers and HR colleagues to maintain timely and accurate workforce records. The role also oversees the Helpdesk function for the Trust’s expenses system, providing guidance, resolving queries, and ensuring issues are escalated appropriately.
Working independently within established procedures, the postholder is expected to demonstrate strong attention to detail, excellent problem-solving skills, and a proactive approach to service delivery. They will maintain a positive, professional manner at all times, contributing to a high-quality, reliable, and user-focused Workforce Systems service that supports both operational and strategic Trust priorities.
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.
Please see attached Job Description and Person Specification
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
This advert closes on Monday 24 Nov 2025
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.