Together Involvement Co-ordinator

Dyddiad hysbysebu:	14 Tachwedd 2025
Cyflog:	£31,049.00 i £37,796.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£31049.00 - £37796.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	01 Rhagfyr 2025
Lleoliad:	Exeter, EX2 5AF
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	C9369-25-0895

Crynodeb

JOB DESCRIPTION - SUBJECT TO JOB EVALUATION Job Details Job Title: Together Involvement Co-ordinator Band: 5 SUBJECT TO JOB EVALUATION Directorate: Corporate Department: Together Programme Base: Wonford House, Exeter Responsible To: Together & Carer Lead Job Purpose The Together team plays a key role in promoting and embedding involvement and co-production across Devon Partnership Trust. As an Involvement Coordinator, you will support people with lived experience, families, carers, and staff to work in partnership. The role provides day-to-day co-ordination of the Together Expert by Experience Network and practical support to ensure opportunities are accessible, inclusive, and aligned with organisational priorities. You will promote involvement of people with lived experience and carers in planning, delivery, and evaluation, so that their perspectives shape service improvement and organisational culture. Duties and Responsibilities Communication and Working Relationship Skills Communicate effectively with a wide range of people, including Experts by Experience, carers, families, clinical and non-clinical staff, and external partners. Build trusting and respectful relationships with people with lived experience, ensuring communication is sensitive, inclusive, and accessible. Facilitate meetings, workshops, and events that encourage active participation, valuing all contributions equally. Explain processes and procedures clearly, adapting communication style to meet different needs, including those with communication difficulties or learning disabilities. Handle sensitive and personal information with discretion and maintain appropriate confidentiality at all times. Manage situations where views may differ, using negotiation and influencing skills to reach constructive outcomes. Provide feedback to Experts by Experience on how their input has been used, reinforcing the value of involvement. Collaborate with colleagues across services to promote a culture of co-production and partnership working. Analytical and Judgemental Skills Assess involvement opportunities to ensure they are inclusive, meaningful, and appropriate for Experts by Experience. Analyse feedback from service users, carers, and staff to identify key themes, trends, and areas for improvement. Exercise sound judgement when balancing the needs and perspectives of Experts by Experience with service priorities. Recognise and escalate safeguarding concerns or risks in line with organisational policy. Evaluate the impact of involvement activities and present findings in a clear and accessible way. Apply problem-solving skills to manage practical challenges (e.g. accessibility, participation barriers, conflicting views). Make informed decisions under pressure, drawing on policy, best practice, and professional judgement. Planning and Organisational Skills Plan, organise, and coordinate involvement activities, meetings, and events, ensuring they run smoothly and inclusively. Manage multiple tasks and deadlines, prioritising effectively in a busy and changing environment. Maintain accurate records of involvement activity, attendance, and outcomes to evidence impact. Anticipate and address potential barriers to participation, making practical arrangements to support access (e.g. travel, accessibility needs, communication formats). Coordinate diaries and schedules across teams, Experts by Experience, and external partners when required. Contribute to project planning, ensuring Experts by Experience are engaged at appropriate stages. Demonstrate flexibility and adaptability when plans need to change at short notice. Responsibility for Patient/Client Care, Treatment and Therapy Provide non-clinical support to service users, carers, and families through involvement activities, ensuring their voices are heard and valued. Support Experts by Experience to contribute safely and meaningfully to service development and quality improvement initiatives. Ensure involvement processes are sensitive to the individual needs of participants, including those with lived experience of mental health difficulties, learning disabilities, or other vulnerabilities. Responsibility for Policy and Service Development Implementation Support the implementation of policies and procedures that strengthen service user, carer, and Expert by Experience involvement across the organisation. Contribute to the review and development of local involvement policies, ensuring they reflect best practice in co-production and inclusivity. Provide feedback from Experts by Experience to inform policy development and service improvement initiatives. Promote awareness and understanding of involvement policies among staff, helping to embed them in everyday practice. Ensure that involvement activity aligns with organisational strategies (e.g. Together Strategy, Carers Strategy, Clinical Strategy). Identify areas where involvement processes could be improved and suggest amendments to policy or practice. Work collaboratively with colleagues and external partners to ensure consistent application of involvement policies across services. Responsibility for Finance, Equipment and Other Resources Assist in managing budgets related to involvement activities, including payments for Experts by Experience and associated expenses. Organise and oversee resources required for meetings, workshops, and events, including venues, equipment, and materials. Ensure equipment and resources are used safely, efficiently, and sustainably. Identify resource needs for planned involvement activities and escalate any shortfalls to the line manager. Contribute to reporting on resource utilisation to demonstrate value and impact of involvement initiatives. Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management Support the induction and orientation of Experts by Experience, ensuring they understand their roles, responsibilities, and organisational procedures. Provide guidance, mentorship, and support to Experts by Experience in their involvement activities. Identify training needs for Experts by Experience and staff to enhance participation and co-production practices. Facilitate access to appropriate learning opportunities, workshops, or briefings to support engagement. Work within Trust HR policies when dealing with Experts by Experience, ensuring compliance with safeguarding, confidentiality, and organisational requirements. Escalate any performance concerns regarding Experts by Experience or involvement activities to the line manager. Contribute to a supportive and inclusive environment, promoting wellbeing and engagement of all participants. Responsibility for Information Resources and Administrative Duties Maintain accurate records of involvement activities, including attendance, feedback, and outcomes, ensuring confidentiality is upheld. Manage databases, spreadsheets, and filing systems related to Experts by Experience and involvement projects. Prepare reports, presentations, and documentation to demonstrate the impact of involvement initiatives. Ensure compliance with data protection legislation and Trust information governance policies. Contribute to the development and maintenance of information resources, toolkits, or guidance to support co-production and involvement. Responsibility for Research and Development Carry out research as required and relevant to the job role. Freedom to Act Responsible for managing own workload and to work independently or as part of a team. Works autonomously, but can seek advice when necessary/manages a discrete area of work. Any Other Specific Tasks Required To undertake training as required maintaining competency /complying with Trust policies. Any other duties which fall within the general scope of the job description and band.