Support Practitioner
| Posting date: | 14 November 2025 |
|---|---|
| Salary: | £27,924 per year |
| Hours: | Full time |
| Closing date: | 28 November 2025 |
| Location: | Liverpool, Merseyside |
| Remote working: | On-site only |
| Company: | YMCA Together |
| Job type: | Permanent |
| Job reference: |
Summary
Support Practitioner
Location: Nightingale House Bootle
Salary: £27,924.41
Hours: 37.5 hours per week, shifts from early to late, weekends and bank holidays
Job Type: Maternity Cover 8 months
Shortlisting: 1st December
Interview Date: 5th of December
Why this role would be great for you
We are seeking a compassionate and motivated Support Practitioner to support residents in Nightingale House. Nightingale House is a 25 bed residential service to support those who have been discharged from hospital after being hospitalised due to a mental health deterioration. The post holder will hold a caseload of service users at Nightingale House and also support 1-2 service users at Whitman House (which is next door). Whitman House is a step down service and move on option for those at Nightingale.
The Support Practitioner will be expected to hold weekly keywork sessions with the people they support with a focus on resettlement as Nightingale House is a 6 month service. Furthermore the post holder will lead on groups in service and have confidence in this field. Finally they will complete risk assessments, support plans, case notes, and have an understanding of safeguarding protocol.
All Support Practitioners will undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with the people we support. Training will also be provided around other aspects of the role. This approach will be used for planning and assessing effectiveness of a variety of interventions and risk management.
Our service is built on the SHREK values and dedicates itself to a person-centred approach.
What your week may look like
Support Practitioners will be skilled in delivering a range of interventions to support our service users to build strength, enhance resilience and encourage progress. The post holder will be responsible for providing key work support to a caseload and will have the primary role of providing and co-coordinating support interventions and multi-agency activity.
Working as part of the daytime Support Team
Ensuring each person will receive personalised support considering their identified risks and personal needs
Engaging with professionals and other providers to provide a safe space to complete support sessions.
Providing a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages all service users to engage with support on offer
To respond to emergency referrals and/or situations.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
EXPERIENCE
Experience of working with individuals with a history of mental health, homelessness or substance misuse.
Experience of Adult Safeguarding
Experience of partnership working
Experience of creative support planning and goal setting
Experience of formulating risk assessments
Experience of resettling individuals into independent accommodation
Experience of working with multi-agencies
KNOWLEDGE
A working knowledge of providing support
A working knowledge of mental health diagnosis’
A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending
Knowledge of safeguarding protocols
Understanding of how to deal with challenging and chaotic individuals
Excellent communication, engagement and interpersonal skills
Excellent administration skills
EMPATHY and RESPECT
YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness
Energetic, dynamic and self-motivated
COMMITMENT
Committed to improving the lives of people with complex needs
Committed to own personal development
ORGANISATION
Creative and dynamic approach with the ability to “think outside of the box” when providing solutions
Energetic, highly motivated with a reputation of being held in high regard by peers
Excellent interpersonal/ communication skills
Excellent negotiation/ mediation skills
Committed to own career development
COMPUTER LITERACY
Computer literate, competent in working with Microsoft word, outlook, windows
What is a nice to have
Experience of working within a psychologically informed environment (PIE)
Experience of Trauma Informed Care and of working in a therapeutic environment
Knowledge and understanding of the mental health act
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation
Location: Nightingale House Bootle
Salary: £27,924.41
Hours: 37.5 hours per week, shifts from early to late, weekends and bank holidays
Job Type: Maternity Cover 8 months
Shortlisting: 1st December
Interview Date: 5th of December
Why this role would be great for you
We are seeking a compassionate and motivated Support Practitioner to support residents in Nightingale House. Nightingale House is a 25 bed residential service to support those who have been discharged from hospital after being hospitalised due to a mental health deterioration. The post holder will hold a caseload of service users at Nightingale House and also support 1-2 service users at Whitman House (which is next door). Whitman House is a step down service and move on option for those at Nightingale.
The Support Practitioner will be expected to hold weekly keywork sessions with the people they support with a focus on resettlement as Nightingale House is a 6 month service. Furthermore the post holder will lead on groups in service and have confidence in this field. Finally they will complete risk assessments, support plans, case notes, and have an understanding of safeguarding protocol.
All Support Practitioners will undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with the people we support. Training will also be provided around other aspects of the role. This approach will be used for planning and assessing effectiveness of a variety of interventions and risk management.
Our service is built on the SHREK values and dedicates itself to a person-centred approach.
What your week may look like
Support Practitioners will be skilled in delivering a range of interventions to support our service users to build strength, enhance resilience and encourage progress. The post holder will be responsible for providing key work support to a caseload and will have the primary role of providing and co-coordinating support interventions and multi-agency activity.
Working as part of the daytime Support Team
Ensuring each person will receive personalised support considering their identified risks and personal needs
Engaging with professionals and other providers to provide a safe space to complete support sessions.
Providing a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages all service users to engage with support on offer
To respond to emergency referrals and/or situations.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
EXPERIENCE
Experience of working with individuals with a history of mental health, homelessness or substance misuse.
Experience of Adult Safeguarding
Experience of partnership working
Experience of creative support planning and goal setting
Experience of formulating risk assessments
Experience of resettling individuals into independent accommodation
Experience of working with multi-agencies
KNOWLEDGE
A working knowledge of providing support
A working knowledge of mental health diagnosis’
A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending
Knowledge of safeguarding protocols
Understanding of how to deal with challenging and chaotic individuals
Excellent communication, engagement and interpersonal skills
Excellent administration skills
EMPATHY and RESPECT
YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness
Energetic, dynamic and self-motivated
COMMITMENT
Committed to improving the lives of people with complex needs
Committed to own personal development
ORGANISATION
Creative and dynamic approach with the ability to “think outside of the box” when providing solutions
Energetic, highly motivated with a reputation of being held in high regard by peers
Excellent interpersonal/ communication skills
Excellent negotiation/ mediation skills
Committed to own career development
COMPUTER LITERACY
Computer literate, competent in working with Microsoft word, outlook, windows
What is a nice to have
Experience of working within a psychologically informed environment (PIE)
Experience of Trauma Informed Care and of working in a therapeutic environment
Knowledge and understanding of the mental health act
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation