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Care Co-ordinator

Job details
Posting date: 14 November 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 14 December 2025
Location: Bristol, BS16 5FJ
Company: NHS Jobs
Job type: Permanent
Job reference: A4258-25-0009

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Summary

Care coordinators will: Pro-actively identify and work with a cohort of patients to support their personalised care requirements, using the available decision support aids. For example, those patients with a Learning Disability, Mental Health, Dementia and vulnerable/frail patients. Bring together all of a patients identified care and support needs and explore their options to meet these into a single personalised care and support plan (PCSP) based on what matters to the patient, ensuring dignity, choice, respect, independence and rights are upheld at all times. Help patients to manage their needs, answer their queries and support them to make appointments, and ensure patients have good quality written or verbal information to help them make choices about their care. Identify barriers to or issues preventing greater engagement and/or uptake by patients actively participate in developing solutions for patients and service providers. Support patients to take up training and employment, and to access appropriate benefits where eligible. Raise awareness of shared decision making and decision support tools and assist patients to be more prepared to have a shared decision-making conversation. Ensure that patients have good quality information to help them make choices about their care, e.g. Support patients to understand their level of knowledge, skills and confidence when engaging with their health and wellbeing. Assist patients to access self-management education courses, peer support or interventions that support them in their health and wellbeing. Act as a chaperone to provide support to patients when appropriate or requested. Provide co-ordination and navigation for patients and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care professionals. Support the co-ordination and delivery of Multi-Disciplinary Team (MDT) meetings within practice. Provide referral support for our clinical teams by utilising various clinical pathways to ensure efficient and co-ordinated patient care Support patients with poor attendance records in vulnerable patient groups. Any other duties as requested by the practice management.

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