Hospitality Team Member Apprenticeship Level 2 - Ultimate Adventure Centre
| Dyddiad hysbysebu: | 14 Tachwedd 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Rhagfyr 2025 |
| Lleoliad: | EX39 5AP |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Skern Training & Skills |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: |
Crynodeb
North Devon’s ultimate outdoor adventure destination, where you can choose from over 15 top-rated activities! Set in 35 acres of breathtaking parkland, there’s endless space to play, explore, and soak in the stunning scenery.
Main description
We have fantastic opportunities right now to begin your hospitality journey at The Ultimate Adventure Centre, or Skern Lodge, based in Bideford, Devon.
You will play an important role in providing the best experience for all of our guests and delivering exceptional customer service.
As a Hospitality Team Member, you will be supported to achieve a Customer Service Level 2 or Level 3 apprenticeship, depending on your prior skills and experience.
Your main duties will include supporting all hospitality areas at The Ultimate Adventure Centre including:
Retail
Housekeeping
Catering
You will be given full training and complete a nationally recognised Customer Service qualification working alongside our experienced team.
If you have experience in hospitality and/or customer service then that’s great, but it isn’t essential. What is needed is the willingness to learn whilst gaining practical skills and a commitment to achieving your Apprenticeship.
The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:
Time management skills
A can-do and flexible attitude
A willingness to learn and develop
Communication skills
In return we offer:
Access to Perkbox - Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
Meals on duty
Uniform provided
Excellent support from a well-established team.
This apprenticeship will be for 9 months duration.
Entry requirements
Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.
Experience within a hospitality or customer service role is desirable.
Skills required
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Problem solving skills
Team working
Initiative
Training to be provided
You will be supported by an assessor throughout your apprenticeship.
As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career.
Training will be a mix of face to face and online learning.
You will gain a Level 2 or 3 Customer Service Apprenticeship Qualification.
Functional Skills in Maths and English if required.
Things to consider
Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (9 - 4 pm, or 7 am -11 am and 3-7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.
Future prospects
We are looking for candidates who want to develop their career within the hospitality/customer service sector. Further training and next level qualifications are available.
Main description
We have fantastic opportunities right now to begin your hospitality journey at The Ultimate Adventure Centre, or Skern Lodge, based in Bideford, Devon.
You will play an important role in providing the best experience for all of our guests and delivering exceptional customer service.
As a Hospitality Team Member, you will be supported to achieve a Customer Service Level 2 or Level 3 apprenticeship, depending on your prior skills and experience.
Your main duties will include supporting all hospitality areas at The Ultimate Adventure Centre including:
Retail
Housekeeping
Catering
You will be given full training and complete a nationally recognised Customer Service qualification working alongside our experienced team.
If you have experience in hospitality and/or customer service then that’s great, but it isn’t essential. What is needed is the willingness to learn whilst gaining practical skills and a commitment to achieving your Apprenticeship.
The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:
Time management skills
A can-do and flexible attitude
A willingness to learn and develop
Communication skills
In return we offer:
Access to Perkbox - Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
Meals on duty
Uniform provided
Excellent support from a well-established team.
This apprenticeship will be for 9 months duration.
Entry requirements
Maths and English at Level 2 (GCSE Grade 4) is desirable however we can provide Functional Skills as part of your development plan.
Experience within a hospitality or customer service role is desirable.
Skills required
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Problem solving skills
Team working
Initiative
Training to be provided
You will be supported by an assessor throughout your apprenticeship.
As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career.
Training will be a mix of face to face and online learning.
You will gain a Level 2 or 3 Customer Service Apprenticeship Qualification.
Functional Skills in Maths and English if required.
Things to consider
Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (9 - 4 pm, or 7 am -11 am and 3-7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.
Future prospects
We are looking for candidates who want to develop their career within the hospitality/customer service sector. Further training and next level qualifications are available.