Receptionist
| Dyddiad hysbysebu: | 14 Tachwedd 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 per hour plus tronc |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Rhagfyr 2025 |
| Lleoliad: | LE1 1AA |
| Cwmni: | Kew Green Hotels |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | dc056e31174a4fae9375 |
Crynodeb
As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role!
Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
What you’ll be doing as a Receptionist
- Be the friendly face that welcomes guests, making their first impression unforgettable from check-in to check-out.
- Handle check-ins, check-outs, and everything in between with ease, helping guests settle in seamlessly.
- Be the go-to person for guest questions, whether it’s the best brunch spots nearby or directions to local attractions.
- Process bookings and payments with precision, ensuring every detail is spot-on for a hassle-free stay.
- Work with housekeeping and maintenance teams to quickly handle guest requests and keep everything running smoothly.
- Keep the front desk looking sharp, creating an inviting and professional vibe for every visitor.
- Manage daily tasks like calls, emails, and reservations with efficiency, staying cool under pressure.
- Go the extra mile for special requests, adding that extra touch to make guests’ stays memorable.
What’ll make you a great fit for this Receptionist role
- A welcoming personality who loves connecting with people and making their day brighter.
- Strong communication skills, comfortable chatting with guests and coordinating with team members.
- Sharp attention to detail, especially when it comes to handling guest needs and reservations.
- A problem-solver who can think on their feet, handling any situation with a positive attitude.
- Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
- High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
The benefits
- Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
- Family and Friends discounts in hotels across the Kew Green Hotels estate
- Leisure Club / Gym free membership
- International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
- Meals for free on shift – hard work is hungry work!
- Progression Room to grow, with opportunities across the UK and internationally
- Uniform provided
- Flexible attitude and working hours.