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Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Secure Receptionist
| Dyddiad hysbysebu: | 13 Tachwedd 2025 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Tachwedd 2025 |
| Lleoliad: | Prestwich, Manchester, M25 3BL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9437-25-1022 |
Crynodeb
Main Responsibilities Reception & Customer Service Welcome and manage all visitors, staff, and patients entering or exiting the unit, ensuring appropriate security checks are completed. Respond to telephone and face-to-face enquiries professionally and sensitively, ensuring accurate message-taking and prompt communication. Provide clear information regarding visiting policies and unit procedures to patients and visitors. Administrative Duties Maintain accurate paper and electronic records in accordance with Trust data quality and confidentiality policies. Process incoming and outgoing correspondence, distribute documents, and support general clerical tasks. Input staff and visitor data into relevant systems, including ID pass and security equipment records. Prepare memos, reports, and other documentation to a professional standard. Log and report maintenance issues and transport requests efficiently using internal systems. Security & Safety Operate and monitor visitor management systems to control access and egress in line with security protocols. Learn and apply emergency response procedures, including fire and psychiatric emergencies. Report incidents, near misses, and concerns promptly to the relevant manager or safety lead. Liaise with the Safety and Security team to ensure compliance with all relevant policies and procedures. Teamwork & Collaboration Work collaboratively with colleagues across departments to support service delivery and maintain high standards. Participate in regular supervision, training, and development activities. Contribute to audits, surveys, and service improvement initiatives as required. Promote equality, diversity, and inclusion in all aspects of the role. Essential Skills & Qualities Strong interpersonal and communication skills, with a professional telephone manner. Proficient in Microsoft Office (Word, Outlook, Excel) and confident using electronic diaries and databases. Excellent attention to detail and ability to maintain accurate records. Experience in customer service and dealing with a wide range of people. Ability to work independently, manage time effectively, and prioritise tasks under pressure. Knowledge of the Data Protection Act and patient confidentiality. Flexible, reliable, and adaptable to changing demands. Professional in appearance and conduct, with a respectful and empathetic approach to others. Honest, trustworthy, and committed to maintaining high standards. Please see attached job description and person specification Staff benefits Pay Enhancements 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts fuelGenie Fuel Cards (for applicable roles)