Business Support Officer GR3
| Posting date: | 13 November 2025 |
|---|---|
| Salary: | £12.0 to £14.0 per hour |
| Additional salary information: | £14.12 premium rate per hour |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | Birmingham, West Midlands, b11 3le |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4744169_1763039286 |
Summary
Your new company
Birmingham City Council is seeking a dedicated and detail-oriented administrator to support their busy housing team.
Your new role
In this role, you will be responsible for processing a high volume of hazard-related requests-currently averaging 70-80 per day. Your duties will include logging requests onto the system, booking necessary repairs, and handling a variety of communications via phone and email. You'll also process HHSRS (Housing Health and Safety Rating System) requests, land registry queries, and fire risk assessments.
What you'll need to succeed
We're looking for someone with strong administrative experience, ideally within social housing or a housing-related organisation. You'll need to be organised, proactive, and comfortable working in a fast-paced environment. Full training will be provided to help you succeed in the role.
What you'll get in return
This is a full-time position offered on a 3-month temporary basis, with the potential of an extension. The working arrangement is hybrid, with one day per week. The pay rate for this role is £14.12 premium rate per hour, which is paid on a weekly basis.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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