Customer Service Advisor
| Posting date: | 13 November 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 13 December 2025 |
| Location: | CW71AA |
| Remote working: | On-site only |
| Company: | KPI RECRUITING LTD |
| Job type: | Temporary |
| Job reference: | ECCUSTSERVAD-3026612 |
Summary
Customer Service Assistant
Location: Winsford, Cheshire
Hours: Monday - Friday, 8AM–4PM (occasional weekend work required)
Pay Rate: £12.21 per hour
Duration: Temporary - Ongoing
KPI Recruiting are proud to be supporting one of our core clients in Winsford during an exciting period of growth. We’re looking for Customer Service Assistants who are passionate about helping customers, solving problems, and contributing to a friendly, fast-paced team environment.
Key Duties
• Process customer orders, returns, and exchanges accurately and efficiently
• Provide delivery information and liaise with couriers to resolve any issues
• Maintain accurate customer records and update internal systems
• Work closely with colleagues to meet department targets and ensure a positive customer experience
• Support the team with general administrative tasks and ad-hoc duties
Key Skills Required
• Strong attention to detail and problem-solving abilities
• IT literate, with experience using CRM or order management systems
• Previous customer service experience is desirable
• A proactive, team-oriented approach with flexibility to work occasional weekends
If you’re looking to join a supportive teram and play a key role in delivering great customer experience, we’d love to hear from you!
For more information apply directly, email your CV over to EllieC@kpir.co.uk or call Ellie on 01270 589943
INDCOM