Dewislen

Customer Service Advisor

Manylion swydd
Dyddiad hysbysebu: 13 Tachwedd 2025
Cyflog: £12.21 yr awr
Oriau: Llawn Amser
Dyddiad cau: 13 Rhagfyr 2025
Lleoliad: CW71AA
Gweithio o bell: Ar y safle yn unig
Cwmni: KPI RECRUITING LTD
Math o swydd: Dros dro
Cyfeirnod swydd: ECCUSTSERVAD-3026612

Gwneud cais am y swydd hon

Crynodeb

Customer Service Assistant

Location: Winsford, Cheshire

Hours: Monday - Friday, 8AM–4PM (occasional weekend work required)

Pay Rate: £12.21 per hour

Duration: Temporary - Ongoing

KPI Recruiting are proud to be supporting one of our core clients in Winsford during an exciting period of growth. We’re looking for Customer Service Assistants who are passionate about helping customers, solving problems, and contributing to a friendly, fast-paced team environment.

Key Duties

    • Respond to customer enquiries via phone and email in a professional and helpful manner
    • Process customer orders, returns, and exchanges accurately and efficiently
    • Provide delivery information and liaise with couriers to resolve any issues
    • Maintain accurate customer records and update internal systems
    • Work closely with colleagues to meet department targets and ensure a positive customer experience
    • Support the team with general administrative tasks and ad-hoc duties

    Key Skills Required

      • Excellent communication skills with a confident and friendly telephone manner
      • Strong attention to detail and problem-solving abilities
      • IT literate, with experience using CRM or order management systems
      • Previous customer service experience is desirable
      • A proactive, team-oriented approach with flexibility to work occasional weekends

      If you’re looking to join a supportive teram and play a key role in delivering great customer experience, we’d love to hear from you!

      For more information apply directly, email your CV over to EllieC@kpir.co.uk or call Ellie on 01270 589943

      INDCOM

      Gwneud cais am y swydd hon