Medical Secretary (XN04)
| Posting date: | 13 November 2025 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | Leeds, LS9 7TF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9298-WOM-191 |
Summary
Knowledge Application of Trust policies, hospital practices and procedures associated with the role of the medical secretary which require specialist knowledge e.g Medical Terminology, Patient Pathway protocols. Appreciation of clinical/operational areas that the service area interacts with. Application of data protection and copyright laws and their affects on the service. Appreciation of the aims and application of standards of care e.g. Patient Charter. An understanding of the relationship and impact on the service of a range of IT applications e.g. PAS. Skills Appropriate typing/IT qualification or equivalent. An ability to accurately transcribe complicated/complex audio tapes, short hand notes and type complicated medical information while subject to frequent interruption. The ability to cope with the sometimes distressing and emotional nature of the work when dealing with situations requiring sensitivity involving colleagues, patients and their families. An ability to exercise judgement when dealing with patient enquiries to evaluate the situation and resolve problems. Excellent organisational skills with the ability to work both independently and as part of a team, prioritise workload, work under pressure, multi-task and meet deadlines. Highly developed interpersonal skills with the ability to communicate clearly and effectively at all levels, i.e. patients, relatives, colleagues and health professionals, within the Trust and externally. Must be tactful and diplomatic. Experience Working in a customer focussed environment. Understanding and knowledge of office based procedures/systems gained over a significant period. Interpretation and analysis of reports, databases and spreadsheet information. Experience of using a variety of IT applications in a Windows based Qualifications GCSE (or equivalent) English Language grade C or above. RSA Stage II typing/word processing or equivalent. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Work closely with the consultant and his team, clerical, secretarial and other Trust staff to ensure the delivery of a co-ordinated and consistent operational management service. Drafting standard clinical letters on behalf of the Consultant prior to checking and signing by the Consultant. Provide and receive routine information requiring tact/provision of sensitive information. Exchange information with patients and staff for appointments, admissions and meetings verbally, in person and in written format. Filing correspondence and results of tests/investigations in a timely manner and liaising with the Consultant with reference to these results. Supporting the consultant in his/her wider role eg medical committees, research activities, producing publications, in role of Regional Adviser etc. Compiling and collating data from various sources, following up contributions to publications etc. including assembling information in an appropriate format for the Consultant. Creating and maintaining appropriate record systems. Using a range of IT skills to support the clinical work of the consultant eg development of databases and spreadsheets, inputting and reporting from these on a regular basis and preparation of power point presentations. Provide training and support to clerical or trainee staff and to new/temporary staff, checking their work and allocating work to ensure the most urgent work is given priority. Liaising with patients, general practitioners and hospital staff. Respond to written and telephone enquiries in a polite and helpful manner, prioritising messages and taking responsibility for any follow-up action. Handling the administrative process for the admission of patients and liasing with appropriate colleagues to achieve the smooth and timely admission of the patient. Give support to ensure effective running of all clinics by taking to and collecting from the clinical areas all information relevant to patients attending that clinic. Support administrative processes where clinics need re-scheduling. Work as part of the administration team and, when necessary, provide interdepartmental cover, where appropriate and in discussion with the line manager. Comply with the requirements dictated by regulatory bodies and their code of practice throughout all disciplines in the CMT, the Leeds Teaching Hospitals Trust and the NHS. Other duties as applicable: Maintain an accurate and up-to-date waiting list/patient target list (PTL) under the instruction of the consultant/s. Maintaining an efficient process for ensuring that all results are received, seen by a doctor, actioned and available in patients medical case notes when attending clinic. The post-holder may be expected to deputise in a supervisory capacity as and when required.