Receptionist

Posting date:	12 November 2025
Salary:	£24,465.00 per year
Additional salary information:	£24465.00 a year
Hours:	Full time
Closing date:	24 November 2025
Location:	Barnstaple, EX31 4JB
Company:	NHS Jobs
Job type:	Permanent
Job reference:	C0023-25-1979

Summary

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Providing a professional, organised and effective reception and appointment booking service to patients and visitors in accordance with Trust policies and standards. Deliver an efficient administrative and clerical service to the Ophthalmology Team. Undertake general clerical duties. Maintain effective communication to both patients, relatives and staff in order to ensure the smooth running of a clinical area, outpatient clinic areas and the booking office; enhancing patient care. Ensure all information is secure and confidentiality of information is maintained at all times. Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy. Ensure the professional image of the Trust is maintained at all times. Working to a flexible rota; to include changing working times, providing cover during periods of annual leave/sick leave/bank holidays. - Mainly based in NDDH but may need to go to South Molton or Bideford to cover sickness and and annual leave Working Pattern: 37.5 Hours Interview Date: 2nd December For further information please contact: Dawn Redmore, Ophthalmology Failsafe and Administration Lead on Dawn.redmore@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.