Operations Support Manager- General Practice
| Dyddiad hysbysebu: | 12 Tachwedd 2025 |
|---|---|
| Cyflog: | £14.00 i £15.33 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £14.00 - £15.33 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Tachwedd 2025 |
| Lleoliad: | Leominster, HR6 8HD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | S0001-25-0090 |
Crynodeb
The following are the core responsibilities of the Operations Support Manager. On occasions there may be a requirement to carry out other tasks which are listed below under secondary responsibilities. This will be dependent on factors such as workload and staffing levels: a. HR administration support including: recruitment and pre-employment checks, on/off boarding, probation reviews, updating and producing job descriptions, generating standard contract variation/ changes to terms and conditions letters, training and appraisal preparation and return to work meetings. Process flexible working requests and develop template letters relating to statutory maternity, paternity, adoption leave etc. Send out template letters for disciplinary and grievance etc meetings. Organise, coordinate and communicate internal training events/meetings. Liaise with external consultants and/or agencies regarding HR support as necessary. b. Create, update and maintain electronic HR files and repository for policies, procedures and digital library. c. Support payroll and payroll preparation by processing monthly absence, leave and overtime/TOIL reports. d. Maintain compliance-related records including training logs, qualifications and certificates and policy acknowledgements. Monitor deadlines/follow-up actions relating to compliance tasks and audits. Help prepare documentation and reports for internal/external audits. e. Administration support to other non-clinical teams in times of absence or high workload including patient registrations, data entry, reception and call taking including telephone queue busting. f. Maintain the Management Team diary ensuring appropriate availability or cover for internal and external meetings and events. Schedule, follow up and generate reminders for probation and annual reviews. g. Hold weekly hassle huddle meetings with all non-clinical teams and act as a point of escalation for operational queries h. Administration and planning support for the Patient Participation Group i. Any additional administration assistance required by the Operations Manager j. To be a trained Fire Warden k. To be a trained Mental Health First Aider l. Maintain a clean, tidy, effective working area at all times m. Undertake all mandatory training and induction programmes n. Attend a formal appraisal on an annual basis and participate in interim reviews to ensure objectives are achieved and relevant training is undertaken *Please read the attached Job Description and Person Specification for full details of the role *