Technician 3
| Posting date: | 12 November 2025 |
|---|---|
| Salary: | £19.0 to £25.0 per hour |
| Additional salary information: | 19.38/hr PAYE or 25.15/hr Umbrella |
| Hours: | Full time |
| Closing date: | 12 December 2025 |
| Location: | London, London, EC3M 4AE |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4743428_1762949145 |
Summary
Join a leading independent technology and services provider as a Trade Floor Support Analyst!Job Overview:We are seeking a skilled Trade Floor Support Analyst to provide technical and operational support to front-office trading teams. This role ensures seamless functionality of trading systems, applications, and hardware while acting as the first point of contact for issue resolution.
* Location: London EC3M 4AE (On-site)
* Daily Rate: £19.38 per hour (PAYE) OR £25.15 per hour (via umbrella), in-scope IR35
* Contract Length: 01-Dec-2025 to 31-Dec-2026
* Start Date: 01-Dec-2025* Timing:8:00 am - 6:00 pm
Key Responsibilities:* Provide first-line technical support for trade floor systems and applications
* Troubleshoot hardware, software, and network connectivity issues promptly
* Ensure minimal downtime and maintain compliance with internal and regulatory standards
* Liaise with traders and stakeholders to resolve technical queries efficiently
* Monitor system performance and escalate complex issues to relevant teams
* Assist with system upgrades and deployments on the trade floor
* Maintain accurate documentation of incidents and resolutions
Key Requirements:* Proven experience in trade floor or front-office IT support
* Strong knowledge of trading platforms and market data systems
* Excellent troubleshooting skills across hardware, software, and networks
* Ability to work under pressure in a fast-paced environment
* Strong communication and stakeholder management skills
Additional Information:* Interview Process: Initial screening followed by technical interview via MS Teams.
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career
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