Housing Support Officer (Individuals & Families)
| Posting date: | 12 November 2025 |
|---|---|
| Salary: | £13.55 per hour |
| Hours: | Part time |
| Closing date: | 25 November 2025 |
| Location: | Blaenau Gwent, Wales |
| Remote working: | On-site only |
| Company: | Pobl Group |
| Job type: | Permanent |
| Job reference: | 509493 |
Summary
At Pobl Group, this role is best known as Project Worker. We are recruiting a part-time (24 hours per week), permanent Project Worker to join our accommodation-based support service in Tredegar, Blaenau Gwent. This is a rewarding opportunity to support individuals and families experiencing homelessness and help them re-settle into the community.
It is desirable for the successful candidate to hold a full driver’s licence and have access to a car, or be working towards achieving this.
We support a range of individuals and families who have experienced homelessness and have varying needs, such as mental health issues, substance misuse issues and learning difficulties. You will support the individuals to develop independent living skills to enable them to move onto independent sustainable accommodation.
What is great about this opportunity?
Our team delivers support to vulnerable individuals and helps them develop the key skills needed to prevent homelessness, improve financial capability, promote re-settlement into the community and achieve positive progression. You will play a key part in enabling individuals to achieve their goals and empower them to lead independent lives.
Every day is different and every day you would learn new skills and have the opportunity to work with a variety of agencies such as housing, DWP, social services and health visitors.
Day to Day Duties:
Your role will be hands-on, working collaboratively with the people we support to reach their goals and help them positively move on into their own tenancy. This is a fun and unique role where you could participate in the workshops and fun activities that take place. You also get to feel the rewards of seeing someone you have supported positively move on into their own tenancy and achieve their goals.
Your day will consist of:
Engaging and interacting with the people we support
Writing and following a support plan with the individual you are supporting
Delivering workshops relating to tenancy management and health and wellbeing
Liaising with external agencies
Supporting with external appointments to GPs and job centres
Organising and participating in activities and day trips
Dealing with any conflict that arises
Addressing any additional needs the people we support might have
What are the pay and benefits?
Permanent position, part-time (24hrs)
The exact salary for this position is £26,072.00 FTE
Work pattern: A 4-week rolling rota – Monday – Sunday 08:00 – 22:00 - minimum of every other weekend.
Our service is 24/7 and we have a rolling rota which includes wakeful nights, days, afternoons and weekends.
26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave.
Enhanced DBS which we will pay for.
Pension scheme
Sick Pay, rising with length of service up to 6 months full pay after 4 years.
Eyecare: Up to £100 reimbursement towards eye tests and glasses.
Free counselling, coaching, wellbeing team, and OH service to all colleagues
Annual Health Check
Health Cash Plan Long Service Awards
Blue Light Card Eligibility giving discounts at 15,000 brands.
The service does require some lone working and you will receive the appropriate training to complete the role. As well as further training and progression opportunities.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk 0300 3735262
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We are interviewing quickly so please don’t delay in applying.
If you’re shortlisted, you’ll book an interview slot and take a short online values assessment (under 10 minutes) before your in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.
Further information can be found on the Job Description.
It is desirable for the successful candidate to hold a full driver’s licence and have access to a car, or be working towards achieving this.
We support a range of individuals and families who have experienced homelessness and have varying needs, such as mental health issues, substance misuse issues and learning difficulties. You will support the individuals to develop independent living skills to enable them to move onto independent sustainable accommodation.
What is great about this opportunity?
Our team delivers support to vulnerable individuals and helps them develop the key skills needed to prevent homelessness, improve financial capability, promote re-settlement into the community and achieve positive progression. You will play a key part in enabling individuals to achieve their goals and empower them to lead independent lives.
Every day is different and every day you would learn new skills and have the opportunity to work with a variety of agencies such as housing, DWP, social services and health visitors.
Day to Day Duties:
Your role will be hands-on, working collaboratively with the people we support to reach their goals and help them positively move on into their own tenancy. This is a fun and unique role where you could participate in the workshops and fun activities that take place. You also get to feel the rewards of seeing someone you have supported positively move on into their own tenancy and achieve their goals.
Your day will consist of:
Engaging and interacting with the people we support
Writing and following a support plan with the individual you are supporting
Delivering workshops relating to tenancy management and health and wellbeing
Liaising with external agencies
Supporting with external appointments to GPs and job centres
Organising and participating in activities and day trips
Dealing with any conflict that arises
Addressing any additional needs the people we support might have
What are the pay and benefits?
Permanent position, part-time (24hrs)
The exact salary for this position is £26,072.00 FTE
Work pattern: A 4-week rolling rota – Monday – Sunday 08:00 – 22:00 - minimum of every other weekend.
Our service is 24/7 and we have a rolling rota which includes wakeful nights, days, afternoons and weekends.
26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave.
Enhanced DBS which we will pay for.
Pension scheme
Sick Pay, rising with length of service up to 6 months full pay after 4 years.
Eyecare: Up to £100 reimbursement towards eye tests and glasses.
Free counselling, coaching, wellbeing team, and OH service to all colleagues
Annual Health Check
Health Cash Plan Long Service Awards
Blue Light Card Eligibility giving discounts at 15,000 brands.
The service does require some lone working and you will receive the appropriate training to complete the role. As well as further training and progression opportunities.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk 0300 3735262
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We are interviewing quickly so please don’t delay in applying.
If you’re shortlisted, you’ll book an interview slot and take a short online values assessment (under 10 minutes) before your in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.
Further information can be found on the Job Description.